|
Servpro of Petaluma/Rohnert Park
(707) 588-8226
Serving Sonoma and Marin Counties
www.servproofpetaluma-
rohnertpark.com
www.pacificrestoration.net
Jesus Espinal, Owner
SERVICES
Fire & Water Damage Restoration
Mold Inspection & Remediation
Carpet Cleaning
HOURS
Mon – Fri: 8am – 5pm
Other: By Appointment
Emergencies: 24/7
CREDIT CARDS
Amex, Discover, MasterCard, Visa
EMPLOYEES
10
Workers
Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 26 random customer surveys made since February 2008 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."

RATING
STATUS
We declare that Servpro of Petaluma/Rohnert Park, has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 1271.
Back
to list
Survey
Comments
|
|
Servpro of Petaluma/Rohnert Park formerly Pacific Restoration, specializes in damage restoration and mitigation. They help people throughout the North Bay, restoring order to the chaos that fire, flood or other disasters can leave behind. Owner Jesus Espinal has seven years restoration experience backed by ten years in the construction industry. He’s managed projects for many high-profile companies in the Bay Area and is known for his reliability, professionalism and rapid response.
Servpro of Petaluma/Rohnert Park provides a wide range of cleanup and restoration services. They’ll get that water out of your basement, remove odor from smoke or sewage, clean and sanitize structures and furnishings. Remediation experts will also address the damage you may not see, but that may be the most harmful— toxic mildew and mold. They’ll ensure a healthy home or business environment by making sure structures are completely dry and free of mold.
Damage (especially from water) can worsen without quick cleanup. Servpro of Petaluma/Rohnert Park's “two hours or less” guarantee means that they’ll be onsite removing water within two hours of your call— no matter what the time of day. They’ll determine what can be restored and what cannot, act quickly to prevent further damage, and provide necessary information and documentation for your insurance company.
COMPANY PHILOSOPHY
“Our company believes in total customer satisfaction—ninety-nine percent isn’t good enough. To earn and keep your trust, we make the effort to be there when you need us. We respond quickly to emergencies, return phone calls promptly, and always resolve issues immediately. If you’re calling us, you’ve already had a disaster. Your experience with the restoration company shouldn’t be another one.”
EXCERPTED
SURVEY RESPONSES
“They explained everything, and they were very friendly. They were also neat, prompt, and the service was what I expected it to be.” —Barbara R.
“The outcome exceeded our expectations. We were extremely pleased.” —Merrll G.
See
Survey Comments
|
|
|
|