What is the best thing about Santa Rosa Fire Equipment Service, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/18/04 and 3/6/07. Customer last names have been initialized for privacy.

"They are pretty thorough and they are on time."
—A.R.C.

"They were very nice and helpful." —C.P.

"I felt very comfortable; he did the job very fast. " —A.C.C.

"They've been around a long time." —Earl B.

"They are always there when I need them. I just put out a fire across the street the other day and they were there the next day with a refill!" —B.O.T.

"They take care of it every year." —A.I.

"We have been a customer of theirs for many years and they're reliable. " —C.E.

"I think they are prompt and efficient." —A.D.C.

"I like their prompt and personal service and they showed up when they said they would." —C.S.

"They were very nice and helpful. " —C.W.C.

"They were on time and they did a good job."
—S.J.C.C.

"I like that they came to our location and tested our fire extinguisher instead of us having to go to them." —C.D.S.E.

"They were courteous and professional." —Gilbert A.

"I thought they were very polite." —Fredrick C.

"I liked the fact I didn't have to do anything or be there and they took good care of us." —B.P.

"I like that they came out to my office and filled up the fire extinguishers instead of me bringing all of them in to them. " —C.R.I.

"Very nice and professional" —C.B.B.

"They make it easy. They come when you need them." —C.W.C.

"Customer service " —A.A.

"They were prompt and courteous." —B.K.

"They always come out to me and service my equipment and answer all of my questions. They are easy to work with." —Elizabeth C.

"I like that they service at a certain time of year and that everything is up to date. " —N.A.

"Personality" —B.T.A.

"They were easy to deal with." —C.R.

"That they come to our place of business." —A.B.C.

"They are nice and we haven't had any problems to speak of." —C.S.C.

"That they come to our place of business." —A.G.F.

"They got the job done." —B.V.

"They were personable, professional and courteous." —A.C.

"They're very responsive and give good clear deadlines when the equipment is ready and they follow through on all appointments." —B.S.G.

"They're really efficient and they are very courteous." —A.E.

"No response" —Lionel B.

"They came in and quickly did what they had to do." —C.

"They were here when we needed them and they did a good job." —C.H.M.

"They were here on time and got the job done." —B.I.

"They're local, readily available and I know a lot of other business that have used them." —A.J.P.

"They got the job done." —A.A.N.

"I thought the service was great and they were so nice. " —A.C.

"They do good job." —F.J.C.T.

"I thought they were very pleasant. " —C.R.P.

"I find the service very convenient." —B.A.A.

"They did the work in a timely manner." —C.B.

"Reliability " —L.S.

"They were very nice to deal with. " —B.N.A.

"I thought they were polite and personable." —A.W.

"I like that they come out to service the equipment."
—C.P.P.

"Thoroughness" —B.D.

"They were friendly and they did a good job." —C.E.

"They showed up on time and did the job quickly." —A.B.

"I like that they showed up and they were professional." —T.G.

"Diligence " —A.R.

"I think they are nice people and they always answer all of my questions. " —C.A.

"They show up when they say they will and they are very knowledgeable. " —A.P.S.

"They are professional and they always keep us up-to-date on all of our fire extinguishers." —C.L.

"I liked their friendliness and ability to work around my time schedule." —B.A.

"They show up when they say they will and get the job done. " —C.L.M. L.

"No comment" —C.A.

"I like the customer service, they are very responsive." —C.B.

"They are dependable and get the job done. " —C.W.

"Quick response" —B.O.

"No comment" —B.R.C.

"They are quick." —C.J.

"They have a fast turnaround." —B.R.

"They were quick." —B.A.

"They show up on time and are very polite. " —S.W.A.

"They are fast and friendly." —A.P.M.

"I really like that they come to the place of business to do the service." —S.J.U.

"I like that they service your equipment on the grounds and answer all of my questions." —H.F.E.

"They were efficient and hooked us up with everything we needed to be up to code." —C.K.

"They came out straight away and got the job done." —C.B.F.C.

"They were efficient and did what they said they were going to do." —C.S.

"Promptness" —C.C.

"We are a preschool and children were present when we have had services provided, but they worked around the children. They are very professional and courteous. " —C.H.D.C.

"They showed up on time and did what they said they were going to do." —S.S.E.

"They were punctual and efficient. " —C.T.M.

"They are responsive and punctual." —C.A.

"We like Patrick; he is wonderful. Don't get rid of him or we will not come back." —C.A.W.

"I think they are efficient and pricing is fair."
—C.H.E.W.

"They are reliable. " —C.L.

"I would say they good business presence." —B.E.T.

"They do a good job of communicating and are pleasant to deal with." —C.M.

"I didn't have to do anything." —Anthony C.

"They get the job done and they're friendly people."
—L.W.

"They were very nice and friendly. " —B.D.R.

"They were on time and friendly." —C.C.

"They are on top of it and professional." —B.B.

"I thought they were very prompt." —E.B.M.

"I like that they call ahead to schedule the bi-annual service." —Dan C.

"They were friendly and they did a good job." —C.C.

"They get the job done on time." —A.H.

"No comment" —B.M.C.

"They helped us put the fire extinguishers in the right places. " —A.B.C.

"Nothing" —B.W.C.

"They get the job done on time and I don't have to call which is nice." —A.T.

"No comment" —B.A.B.

"I think the people that come out are really nice." —B.S.

"I thought they were quick and efficient." —B.S.

"When I call them, they show up on time. " —B.M.

"The first guy who came out was really quick." —A.W.

"Personable " —A.D.

Back to Profile