Concrete – Ready Mix

Sonoma County

Norcal Building Materials, Inc.

(707) 546-9422

1534 Copperhill Parkway
Santa Rosa, CA 95403

Serving Sonoma, Marin, Napa, Lake and Mendocino Counties

www.norcalbm.com
sales@norcalbm.com
Jim Hill, President/General Manager

SERVICES
Ready Mix Concrete:
(Sonoma County Only)
Building Materials for: Landscape, Masonry, Plastering, Stucco, Concrete

HOURS
Mon – Sat: 6am – 5pm
Other: By Appointment

CREDIT CARDS
MasterCard, Visa

BRANDS
Basalite Products
Calstone Block
Quikcrete

Worker's Compensation
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 89 random customer surveys made since Dec. 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Northern California Building Materials, Inc has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 547.

Back to list

Survey Comments

NorCal Building Materials, Inc. has been operating in Sonoma County since 1989. They’re a customer-service oriented company with a fleet of more than 40 vehicles and a highly experienced long-term staff. The company manufactures and delivers ready-mix concrete, distributes brick, block, natural stone, and supplies for the landscape, concrete, plaster and masonry trades.

COMPANY PHILOSOPHY
“Our people are the ones that make it work. We’ve always stressed high levels of customer service. We continue to provide it as the
focus of our company philosophy.

“We try to never forget the philosophy that the customer is king—the customer is first all the time.”

EXCERPTED SURVEY RESPONSES
“I liked the guys there. When I place an order they always get it to me on the same or the next day.” —Paul N.

“I like their promptness and their reliability. When they tell you they’ll do something, they do it.” —F.C.

“I know all the people and I get personal service. They’re always flexible with me on scheduling.” —Charles W.

“They’re thorough and have always been good to me.” —V.C.

“We like the general quality of the staff. We’ve used them for a long time.” —P.C.

“They’re consistent with their products and their scheduling.” —C.H.

“They always had what I was looking for, and they delivered it promptly” —H.B.

“Their concrete mix is good, and I like the service we get.”—B.K.W.

See Survey Comments