House Cleaning

Sonoma County

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What did you like best about Molly Maid of East Santa Rosa?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/16/08 and 6/18/08. Customer last names have been initialized for privacy. 

"Overall, they are just very good." -Barbara G.

"They are very good, especially in the bathrooms." -Betty R.

"They do a good job." -Charles H.

"They do what they say they are going to do." -Claudia K.

"Everything, I like Steve's crews. I trust them, and I feel like I could walk out of my house and leave them alone. I have been using them for five or six years. They are great, and I have often recommended them." -Donald W.

"They are thorough and fast." -Grace B.

"Steve calls the night before he comes." -Inge T.

"They do a good job." -Kay R.

"The fact that they are in and out, and they can do a lot in an hour." -Martha W.

"They do a great job at a great price." -Mitchell B.

"They are very prompt with their appointments, and they call a day in advance." -Roman S.

"They do a good job, and the price is reasonable." -Sheila W.

"They come in and do what I want them to do. I have a good rapport with the owner when I call him. They are very willing to work with the customer, and that is very important to me." -Shirley S.

"I don't have to clean the bathroom." -Bonnie B.

"Consistency" -Durelle F.

"I think that they are very professional. They come in and work together as a team. They do a great job." -Ed L.

"They are straightforward, honest, and prompt." -George Y.

"They are very professional." -Holly O.

"They are reliable, efficient, and they clean everything." -Isabel B.

"They clean the house well." -Jack T.

"Reliability" -Jerry P.

"They do what we expect." -Lesley A.

"They are dependable." -Linda W.

"They are quite efficient." -Lorraine O.

"I would say their owner and his employees, they do a pretty darn good job." -Marceline L.

"I guess I would say that they are reliable. They are available when I call them." -Paula M.

"Professionalism" -Roger E.

"They are so quick." -Susan J.

"They clean well." -Susan W.

"They come when they are supposed to." -Alicia B.

"They do nice work." -Ms. A.

"They get their tasks done quickly, and they bring their own supplies. They always send someone who speaks English, and I always get the same crew." -Duffy T.

"They are prompt." -Jacque M.

"They are very pleasant and on time. I always get called every week to let me know when they are coming." -Jean M.

"Professionalism, they come on time and take care of things." -Judith M.

"I know when they are going to come and what they are going to do." -Kay W.

"The familiarity and the prices" -Kim M.

"They are quick, and they work as a team." -Laura G.

"They are always on time." -Linda F.

"They are prompt and faithful. I trust them." -Marian A.

"They are always on time." -Michael T.

"They are on time and reliable." -Mike H.

"They're prompt. They usually come within 30 minutes of the estimated time." -Paula B.

"I like their prompt service. I also like the good work they do every time." -Ron B.

"I like that I am not doing the cleaning." -Sally R.

"My house gets clean." -Shirley B.

"They are responsible, and they do what I want." -Tony T.

"They come every week, and they are very friendly. I like that the same crew comes out every time." -Barbara K.

"They do a good job, and they do it quickly." -Erik G.

"They come when they say they are going to." -Frances M.

"They are friendly." -Helen S.

"They are always on time and polite." -Jackie D.

"Consistency and punctuality" -Judith J.

"Reliability" -Kerry L.

"They are very reliable." -Michelle B.

"They call in advance." -Nick C.

"They have never disappointed me." -Ruth L.

"They do a good job on the floors." -Sheri M.

"I like their quick response." -R.R.E.D.

"They are very flexible and dependable." -Laura M.

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