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Express Plumbing & Heating, Inc.
(707) 542-1004
Serving Sonoma, Marin & Napa Counties
Michael and Cynthia McCarn, Owners
SERVICES
Air Conditioning
Heating
Plumbing
Installation & Service
Residential
Some Commercial
HOURS
Mon – Fri: 7:30am – 6pm
Sat: 9am – 6pm
CREDIT
CARDS
American Express, MasterCard, Visa
EMPLOYEES
12
 Workers
Comp Ins.
Liability Insurance
State Lic. No. 672407
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 150 random customer surveys made since July 2006 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."

RATING
STATUS
We declare that Express Plumbing & Heating, Inc. has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 917.
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Survey
Comments |
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Express Plumbing & Heating opened its doors in 1986 and has become one of the major HVAC service providers in Sonoma County. Michael McCarn has over 30 years industry experience and has earned an extraordinary reputation for reliability and customer satisfaction. Express Plumbing & Heating offers on-demand plumbing, heating and air conditioning service. They can install new service or upgrade existing systems. Along with making your home more comfortable, they can improve the quality of the air you breathe by cleaning and repairing ducts and installing air filtration systems. In short, Express Plumbing & Heating can provide everything you need to keep your living environment comfortable and healthful.
Express Plumbing & Heating is an American Standard dealer but can also obtain and install any brand or manufacturer a customer requests. Their technicians hold certifications from American Standard, Trane and PG&E, to name a few. They participate in continuing education so that they can offer the very latest in service and technology. Whatever your heating, cooling or plumbing needs, Express Plumbing & Heating is the only name you’ll need to know. Give them a call today!
COMPANY PHILOSOPHY
“Our mission is to build and sustain a solid company, deeply rooted, with well informed and trained individuals, possessing impeccable integrity and ethics. We will respond and serve our customers and co-workers needs ensuring protection, comfort and safety without compromise while earning their respect and trust!”
EXCERPTED
SURVEY RESPONSES
“They are very professional and caring.” —Edna G.
“They were courteous and accommodating.” —Susan N.
“They completed the job.” —Annette T.
“They were efficient, and they got the job done quickly.” —Lou H.
“The quality of work was great.” —Brenda B.
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Survey Comments
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