Auto Body

Sonoma County

(707) 665-9100

5850B Redwood Drive
Rohnert Park, CA 94928

Serving Sonoma County

www.downtown
autobody.com downtownautobody
@yahoo.com
Gus R. Trevena, President

SERVICES
Collision Repair
Painting and Refinishing
Detailing
Classic Car Restoration
Shuttle Service
Mobilie Estimates
Towing
Spray-on Bed Liners
Replacement Vehicles

HOURS
Mon – Fri: 7:30am-5:30pm
Sat: 9am-Noon

CREDIT CARDS
MasterCard, Visa

EMPLOYEES
17

Workers Comp Ins.
Liability Insurance
State Lic. No. AH235143
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 120 random customer surveys made since Nov. 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Downtown Autobody has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 779.

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Survey Comments

Gus Trevena has spent more than a decade
in the auto body repair industry. He worked for the previous administration at Downtown Autobody for seven years before taking over ownership in August of 2004. The company moved to Rohnert Park in July of 2005, where they continue to restore all types of vehicles to pristine, pre-accident condition.

Nobody likes having their car in the shop!
Downtown Autobody realizes that the clients’ time is valuable and that they need their vehicle back ASAP. But they also understand the importance of taking the time to do the job correctly. Sometimes things don’t go as planned — but Downtown Autobody keeps customers updated throughout the repair process so that everyone can schedule accordingly. They’ll even handle all the insurance paperwork for you.

Downtown Autobody works on everything from Hyundais to Mercedes and even 40-foot motor homes. They can repaint your motorcycle, detail your truck or restore your classic car with equal aplomb. All technicians are ASE and/or ICAR Certified and take part in continuing training with their manufacturers.

COMPANY PHILOSOPHY
"Our goal is to offer a superior product and equally superior service. We do this by employing the best people and using the latest technology. The thing that sets us apart from other shops is our desire to please everyone. We work by the hour and not on commission — repairs are given the amount of time they need to be done correctly. We believe in doing it once, doing it right, and doing it well."

EXCERPTED SURVEY RESPONSES
"They were very professional and did a wonderful job. I had my car at two other shops prior, but they couldn't fix the problem. When I took it to Downtown Autobody, they found the problem and took care of it immediately." —Wes M.

"They were on time, pleasant, and they gave me the options to make a good decision. My car looked better afterward than it did before. They even drove me home." —Paul M.

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