Countertops
San Mateo County
THE COUNTERTOP STORE
(650) 598-0100
151 Old
County Road
San Carlos, CA 94070
Serving the Bay Area
www.thecountertopstore.com
info@thecountertopstore.com
Laura De Voe, COE
SERVICES
Backsplashes
Countertops
Tile
Flooring
HOURS
Mon – Fri: 8am – 5pm
Sat: 10am – 4pm
CREDIT
CARDS
Amex, MasterCard, Visa
GUARANTEES
One Year on Fabrication, Installation
BRANDS
Corian
Zodiaq
Workers
Comp Insurance
Liability Insurance
State License No. 739940
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based on 125 random customer surveys made since Feb. 2003 asking each
customer: "Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."
RATING
STATUS
We declare that The Countertop Store has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 225.
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The Countertop Store is family owned and operated and has served the Bay Area since 1984. The company specializes in granite, Caeserstone marble, Corian, Zodiaq, laminates and a variety of other counter top materials. They install new counter tops, cabinets, ovens, icemakers, tiled backsplashes, tile floors, as well as sink, dishwasher and range connections. They offer a turnkey service by removing and disposing of the old countertops and appliances.
The Countertop Store also performs kitchen and bath design and remodeling services. Their retail showroom is fully stocked with the latest styles, colors and samples. About 75% of their business is direct to the public countertop installations. The balance of their work comes from granite for corporations and laminates for beauty salons and dentists offices.
COMPANY
PHILOSOPHY
"Our philosophy at The Countertop Store is simple. We install our products
as if we were working on our own houses. We want everything to be perfect,
so we work on a timely schedule, use the best glues, attend to every detail
and seek an overall custom look and feel for every job we do."
EXCERPTED
SURVEY RESPONSES
"Their work is excellent, they came when they said and stayed until the
job was finished. They even came back and fixed a problem."—Gini A.
"They showed up on time. They were meticulous, quiet, quick and they left things neat."—Liz A.
"They have a nice showroom, were helpful with design questions and did a timely, quality job." —Steve F.
"They had a difficult job and they spent hours getting it right. Their performance was way beyond expectations." —Sherry P.
"They were very knowledgeable in helping us select materials. The installation was finished on time and worked out perfectly."—Tim & Helen B.
©2002-2006 | American Ratings Corporation
