Plumbing

San Mateo County

Rayne Plumbing & Sewer Service, Inc.

(408) 283-0600

517 Madera Avenue
San Jose, CA 95112

Serving Northern and Central California

Steve Ionis, Owner

SERVICES
Backflow Testing, Installation & Certification
Emergency Services 24/7
Gas Lines
Home Improvement
Plumbing Fixtures
Sewer & Drain Cleaning
Water Heaters & Boilers

HOURS
Mon – Fri: 7:30am – 4:30pm
24-Hour Emergency Service

CREDIT CARDS
MasterCard, Visa

EMPLOYEES
8

Worker's Compensation
Liability Insurance
State License No. 447221
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 136 random customer surveys made since Dec. 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Rayne Plumbing & Sewer Service, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 545.

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Survey Comments

Rayne Plumbing & Sewer Service, Inc. has been privileged to serve home owners and commercial property owners in the Bay Area since 1964. Realizing the importance of monitoring the hygiene and health of the community, they'll travel to any Bay Area location to serve their customers' needs any day of the week on a 24-hour basis.

Versatility, flexibility and adaptability are their constant modus operandi. Chores range from clearing a simple kitchen sink stoppage, remedying the flow of sewage, complete plumbing fixture, pipe, or gas line replacement, backflow valve testing, repairs or replacement, to water heater or boiler replacement.

Never resting on their laurels, placing a high emphasis on customer service and maintaining a skilled and highly seasoned staff is how Rayne Plumbing & Sewer Service attained its Diamond Certified rating.

COMPANY PHILOSOPHY
"You can always count on us to be there. Our success is partly due to our knowledgeable and highly skilled personnel, but most important is our emphasis on customer service. Customer satisfaction is sacrosanct! There's no better advertising than a referral from a happy customer. With all the emphasis on service and experience you'd think our rates would be astronomical. Far from it! Our rates are among the most competitive in the industry, making our company a complete package."

EXCERPTED SURVEY RESPONSES
"John is great—he knows what he's doing. He's very articulate and does quality work. He's the only plumber I've ever felt comfortable with." —Chip W.

"They have 24/7 support. They communicate with the homeowners, follow up on problems and do a great job of writing it up for me." —A.S.

"They do our work in emergencies professionally and answer all my questions." —B.A.A.

See Survey Comments