Cabinets – Refacing
San Francisco
What did you like best about HomeWorks, Kitchenworks, Renewal by Andersen?
The following are verbatim customer responses from research that American
Ratings Corporation conducted between 2/8/2003 and 3/14/2007. Customer last
names have been initialized for privacy.
"I like their speed and efficiency." - Sue A.
"Everything was on schedule, pricing was reasonable, and the crew that came out was good." - Emily F.
"They were prompt and did what they said they would." - Andrea C.
"Everything was good for me." - Sheila W.
"My door doesn't leak anymore." - Nancy B.
"They are very professional." - Brian S.
"I liked the fast work and the overall professionalism of the workers." - Pamela W.
"They came and did the work they said. The also seemed very knowledgably on what they were doing." - Michele J.
"They were very neat." - Anita M.
"They were very courteous and they made sure to explain everything to us." - Linda R.
"They were able to get some one to do the exterior for me." - Ann L.
"The man who put in the door was very friendly and answered all the questions that I asked him." - Nora G.
"They were very professional with the job." - Robert M.
"The people were easy to work with and they did quality work." - Doug D.
"They pay attention to detail and the installation. They are dedicated to the work." - Jean B.
"They did a good job of installing the window." - Barbara C.
"They gave me a good product." - Charles D.
"They job was done quickly." - Christina C.
"I liked the product that we received." - Wendy B.
"They were well organized, well scheduled, and did the job in a structured matter." - Raymond M.
"They got the job done in a very methodical fashion." - Pamela M.
"They were very courteous and they came right away to fix the problem." - Edward J.
"They did a clean job and did it very quickly." - Robert B.
"We like the windows very much and I liked how well they were organized from the office staff to the installers." - Allen G.
"I liked everything about the company and the experience and I even wrote them a letter." - Mary P.
"The guy that came out did a terrific job." - Maxine M.
"It was a combination of good products and the sale person being attentive and guiding us throughout the project." - Howard D.
"I like the quality of the window and the professionalism of all the employees." - Oswaldo L.
"The installers and the office staff were fabulous." - Duane R.
"I liked their service." - Roger W.
"The product was good." - George A.
"I liked the over all customer service." - Nick V.
"I like the product." - Erik J.
"I liked the ease in replacing the windows." - Kevin C.
"They were willing to answer my questions and explained exactly what they were going to do." - Marilyn B.
"I like the product." - Kathy H.
"I like the product." - Gray H.
"The fellow that did the work was neat and efficient." - Judy G.
"I Iike their product." - Yow H.
"The installer and product was great." - Schram G.
"The installer did an excellent job overall." - Ron R.
"The installers were good." - Marjorie M.
"I like the Anderson product." - Ed W.
"I like product and the installation guys." - Thomas C.
"The workers were wonderful." - Marie D.
"We identified a problem and they dealt with it immediately and did it very well, they had excellent customer service." - Leslie H.
"Everything, the product is unbelievable, the service was great, they were prompt, reliable, considerate and professional." - Robert M.
"Everybody worked well." - Michiko C.
"They were quick, clean and just perfect." - Linda R.
"The workers were excellent and they did a great job." - Shirley B.
"The quality was very good. They were always on time." - Mary P.
"Their service and attitude were very good." - Gene L.
"The doors are beautiful." - Steve R.
"Everything was just excellent." - Jacklyn D.
"They got the job done on time and they cleaned up afterwards." - Ann A.
"They were good, I would use them again." - Carlos S.
"They were prompt and they cleaned up and they did a very professional job." - Megan
"Their professionalism." - Larry M.
"Their efficiency." - Ralph H.
"Very professional service." - Steve G.
"I liked the people we dealt with, from the salesman to the service people, and the quality of the product itself." - David L.
"They did a good job." - Donneter L.
"There were many things, they cleaned up after themselves and they were very professional." - Jim G.
"You don't have to rip out all your cabinets." - Harold V.
"They were helpful and knew what they were selling." - Louis K.
"They were good at communicating with us and the windows work beautifully." - Hollis G.
"It was a 1-stop shop." - O'Hehir M.
"They were prompt and good." - Albert S.
"It's fast and reasonable." - Marilyn B.
"The product, the installers, and the customer service were all excellent." - Harry O.
"They were up-front, knowledgeable, and they explained things very well." - Julie S.
"They were always on time, and they got the job done in the time they said they would. I'm very pleased." - Katherine B.
"They did everything they said would do, and the windows are great." - Debra M.
"They were efficient and polite." - Virginia H.
"The job was done on time, and it met my expectation." - Kathie M.
"They did a good job." - Beth S.
"I like the service, the product, and the workers were all great." - Aubrey D.
"When the scheduler realized the scope of the job, he matched the installer to the style of the job. He knew the job had to be scheduled for an extra week, so he called us and told us he was going to send in an experienced person to handle that particular kind of job." - Dana S.
"Everything went well. I had to go out of town, and left my sister in charge. She said they came in and left with no problems. When I got back, I was very pleased with the final work." - Matt H.
"They finished the work as rapidly as possible without any harm to the walls, the painting, or the foundation." - Jean G.
"The workers were very good." - Alda F.
"They did things expeditiously and properly." - Delores N.
"The windows were excellent and the people were helpful." - Catherine C.
"They installers were very good." - Linda D.
"They did an excellent job." - Kelly G.
"I like the window, and the installers were really nice." - Holly O.
"They were very responsive, they were here when they said they would be, and they called us to make sure everything was done properly. The product and the workmanship were great." - Gayle L.
"The installers were very good, and the product is excellent." - Garrison J.
"They were reliable, on time, and they did good work." - George A.
"The product and customer service were very good. The installers were excellent." - Joyce P.
"They were efficient, and they cleaned up well at the end." - Katherine R.
"They were attentive, fast, and professional." - Diane P.
"The quality of the windows" - Susan K.
"The person who came out was very skilled and took extra care." - Doris R.
"They were professional, on time, clean, and great workers." - Ann C.
"The work came out well; they were on time." - William F.
"Their service was excellent, from sales through measuring and installing. They cleaned up every day." - Linda G.
"They didn't disrupt my kitchen while they were working. The work went quickly." - Karen H.
"The work looks good. I like the six months no-payment plan." - Guillermo V.
"The workers were very neat and left my house clean every day. The work was professional and the workers had a professional manner." - Caryn B.
"The installer who did the formica" - Evelyn C.
"Their courtesy and the perfection of their work" - Raymond R.
"I like the professional way they handle everything and the follow-up. I could always reach somebody there." - Sally W.
"They did what they said they would do in the time that they said. They were very attentive." - Scott M.
"My kitchen looks just like a new kitchen." - Frances T.
"The man who did the job was very efficient, prompt, did a good job, and did extra work." - Rose M.
"They were quick, efficient, polite and thorough." - Edith E.
"The price was OK; the quality was good." - Joanne G.
"I liked the person they sent out: he was good, did extra things, and kept everything clean." - Gale K.
"Their organization and getting things done in timely fashion" - Pam S.
"They were quick and they had systems to handle everything." - Barbara O.
"They were in and out quickly." - Josie F.
"They were responsible. Everything is OK." - Virginia M.
"They delivered exactly what they promised." - Barbara U.
"We were able to design the kitchen exactly the way we wanted to. They were an ethical and fair business to deal with." - Eric R.
"They were on time. They fixed problems that arose. They did what they promised for the price they quoted." - Cynthia P.
"The people were friendly." - Linda W.
"The guy that did the cabinets did the best job.” - Julie B.
"I liked the sales rep and the project manager; they were both excellent." - Jamie C.
"I liked the fast service and the personnel were excellent.” - Ronald C.
"I like their work and the people.” - Nellian F.
"They came and did it in 5 days and cleaned up after themselves when they were done.” - Lucy R.
"Speed and efficiency" - Jennifer s.
"They were competent and did a superior job." - Judy P.
"The quickness and craftsmanship." - Kei
"The quality of their work; they gave us a derailed time frame and stayed within that time frame. The result looks fabulous." - Jacquie H.
"They were really on the ball and reliable; the craftsmen kept everything very neat and organized." - Laurel H.
"The quality was very good. They were always on time." - Gayle J.
"The person who did the installation" - Luba J.
"They were very efficient, on time, cleaned up afterwards, and the workmanship was top-notch." - Beverley J.
"They're craftsmanship was very good." - Janet K.
"I like the quality and personal touch that the workmen put on our home.” - Janice B.
"They do a nice, quick, clean job." - Kirsten C.
"The quality of the way the work was done." - Joan S.
"The quality of their work is magnificent." - Kim S.
"I like the fact that they did it in such a short time.” - Margie D.
"They did a really good job. They weren't pushy, and I like that they didn't ask for money right up-front. I tell all my friends about them." - Mary C.
"They did what they said they would do and in the time they promised." - Donna C.
"They did quality work and paid a lot of attention to detail." - Anne C.
"They were professional, responsive, and they finished the job on time. I had one little problem, but they came back to fix it. The installer was extraordinary; he went above and beyond what he should have. It was a refreshing experience to deal with a company as professional and prompt as they were." - Raymond C.
"They were very quick." - Anne C.
"I liked the person who did our tiles, he did a terrific job." - Louise D.
"I like the service and the product." - Alan D.
"I liked their professionalism, and the installers were very polite and meticulous." - Lenka D.
"I liked the installers and the work they did." - Annie E.
"I liked the installer. He was very competent, clean, and he came in and did his work quickly and efficiently. He was cool!" - Milda G.
"I like that they made dates, confirmed them, showed up, and followed through with good work." - Marge H.
"The installers were pretty nice, and I recommend them to all my friends." - Juanita K.
"They were very clean and fast." - Sue N.
"They were pretty fast, and I liked the way they did the work. I thought the installer was good." - Lorraine R.
"I liked that they showed up and did what they said they would do." - Susan R.
"We were impressed with their workmanship. Everything from the doors, the drawers, to the choice of color worked out really well. Also the help the salesperson gave us in choosing the material was good. The installer was very efficient, he worked things out well, never got in our way, and the final product was of very good quality." - Cynthia S.
"The people were great. Everything was excellent." - Kitty T.
“I like their work ethics, punctuality, and they did what they said they would." - Sharon V.
"They presented a very nice project, they were accommodating, and the installer was very good." - Connie W.
"They got in and out very quickly." - Tina J.
"The company stands behind its product, and they do quick work." - Kenneth L.
"They were all very nice." - Laura C.
"They were fast, and they did what we wanted." - Cathy D.
"The installers were all family men, professional, and first rate.” - Ortance S.
"I like the material they use." - Lewyllen F.
"They mapped everything out first, including timeframes, and it was done exactly when they said and the job was wonderful. The quality is outstanding" - Paulette M.
"Good customer service and the guy who came stayed all day until he finished, plus he was nice" - Susan B.
"The workmanship was great and somebody called to follow up to make sure everything was great. I also liked Jacki. The supervisor called and said to call if I had any problems. When we sold our house, those people loved our kitchen, I know that's why they bought it" - Dorothy R.
"The workers were very kind, helpful, cleaned up nicely and they were very knowledgeable. Also, service was prompt, good follow-up, they cared about my things and took care of my things" - Sharon G.
"They're very neat, clean" - Priscilla A.
"They
were very accommodating, they listened to what we wanted and took care
of the work very quickly, cleanly and very professionally"
- Tony C.
"We had a problem and they came back and fixed it right away. We like the looks of the work" - Ron M.
"They did the work quickly and when they said they would do it" - Russell S.
"The
workmanship and their friendliness"
- Genevieve C.
"They were on time, did a perfect job. They even repaired something we did, at no extra charge" - Tim C.
"They
were good in helping us pick out what we wanted. They finished on schedule"
- Nancy W.
"I changed my mind and they worked with me. They were on time, they were clean. They corrected things when needed" - Lupe L.
"Very
professional, very neat, they were timely in their work"
- E. Shadley Mittleman-Weiss, Ltd.
"Their professionalism both on the sales side and the service side. We get compliments from the neighbors" - Charles G.
"They were on time, finished when they said they would" - Rosemarie M.
"We liked the results, and the personnel were very pleasant and polite" - Wayne S.
"They were thorough in explaining the possibilities of using the space. They didn't push their ideas on me" - Pamela H.
"Their style, they were clear and efficient, stayed out of the way. They were well organized" - Tracy O.
"The man who was here worked fast, did a good job" - Doris H.
"I liked the salesman who designed the space with us, also the installer" - Kathleen S.
"Their
manners, their help in selecting the cabinets. They were nice to work
with"
- Janet M.
"Their professional attitude and professional work" - Lois G.
"The amount of care the workers put into the project" - Howard O.
"Efficient, knowledgeable and very courteous" - Martha G.
"I liked their frequent phone calls making sure everything was alright. They were great. Our saleswoman was exceptionally kind and efficient" - Harris M.
"The carpenter was very professional and he was able to work with us on all the choices that had to be made" - Ana M.
"The quality of the work, the guy was efficient" - Alice E.
"They start on time and they don't go over price" - Rebecca L.
"It just looks beautiful, everything looks perfect" - Charles O.
"The workmanship" - Ruth P.
"I liked
the way it was finished in just over a week and they did a real quality
job"
- Virginia L.
"The carpenter was wonderful and it was so quick. They gave us a date and they stuck to the schedule" - Eric S.
"They
came when they said they were going to come and they were courteous and
efficient"
- Dolores F.
"The
time they took to explain things and they did what they said they were
going to do"
- Cheryl F.
"The employees" - Donald H.
"I liked the way the work was done, it was efficient" - Ruby W.
"The quality and the communication and everything was done on time" - Faina W.
"They were very organized, efficient and they stuck to the schedule" - Larry H.
"Promptness and efficiency" - Ann W.
"They came in and they were very clean and it was livable while they were here" - Laverne S.
"Absolutely everything, each person who worked in our home was fantastic and we're thrilled. It totally transformed our home. It was a wonderful experience" - Maryanne H.
"The workmen" - Robert K.
"First
of all, the people that first came were very helpful, giving us good quality
within our budget. Then, the installers were all great"
- Luz S.
"They were efficient and they cleanup their mess" - Renaldo S.
"We
already recommended them to our accountant. I tell everyone to trust the
KitchenWorks, they're very, very good"
- Florencio D.
"The
way they designed it and how it came out in the end. They had good ideas"
- Maria A.
"They finished the work on time. I think they're excellent" - Rosa M.
"It has been perfect, excellent" - Abraham V.
"The person who did the work. They have very good people there" - Sally D.
"Everything was done timely" - Kelley H.
"They were on target with their completion date" - Gilbert C.
"The promptness and cleanliness of the workers" - Jacqueline L.
"They came on time" - Alfred R.
"Their personnel on the job" - Tina S.
"Very professional, very prompt" - Allen G.
"They knew what they were doing" - Hope S.
"They
were fast, good workmanship"
- Florence P.
"Good work. Also, when they screwed up, they made up for it to our satisfaction" - Terri L.
"Work was done on time, everything was well done, workmanship was excellent" - Janie T.
"Very professional, very human, they didn't leave a mess" - Jackie B.
"The person who did the work was friendly and helpful, did the work expeditiously" - Philip V.
"Working with the designer" - Susan L.
"Quality
of materials, quality of workmanship"
- Beata N.
"Nice
job, they corrected things, they did it faster than promised, they cleaned
up well"
- Walter T.
"Being on time and doing what they said they were going to do" - Jean J.
"The guy who did the woodwork part, Chuck, was outstanding" - Charles G.
"I guess that it all happened quickly" - Cindy B.
"I'm very satisfied with the work" - Anna P.
"They
did their homework. They understood the job from the beginning, the selection
of the wood was very good and the advice we got along the way was also
good. They did an outstanding job on the basic goal on a fairly large
kitchen. They did the follow-through"
- Paul G.
"Probably the fact that they kept to their schedule exactly and they were very neat, and they vacuumed the driveway. We also liked the low-key attitude of the salesman, Stuart, who came to the house" - Rachel W.
"They had a wood that I liked and they finished it pretty much when they said they would and they corrected most of the problems" - Ron S.
"They were very professional" - Margaret A.
"The guy who came and did the work was very pleasant and patient" - David W.
"The
finished product and the fact that they were so quick about getting it
done"
- Martha M.
"They're really great" - Larry S.
"The people are courteous and they know what they're doing" - Wilson W.
"The efficiency" - Janet T.
"The fella who did it" - Delores C.
"The finishing work was excellent" - Wallace B.
"The fellow who did the woodwork did a good job" - Bruce M.
"Willing to make corrections and come back until they got it right" - Shannon M.
"Friendliness
of the workers, the warranty"
- Lola M.
"If
something was wrong they would fix it"
- Ora S.
"The
product, i.e. the cabinets etc."
- Edward L.
"They were on time, no problems" - Harry K.
"Cabinets are great" - Kathleen U.
"The installer was excellent" - Beth J.
"The cost was good" - Jerry P.
"I like that it was basically dealing with one contractor" - Suzanne S.
"I liked the salesman" - William B.
"Their commitment to the schedule that they made, no delays" - Amanda I.
"The
speed, it was over in one week"
- Marie T.
"They got in, one guy did all the work and he was out in a week" - Evelyn N.
"The communication was pretty good, someone was always responsive. The guy who did the work did a pretty good job" - Michi K.
"They
cleaned up after themselves"
- Audrey S.
"The people who worked are very nice people and they did a good job" - Mihoko K.
"The
folks who came out did a good job"
- Toby M.
"They were quick" - Tony S.
"Nothing" - Debbie D.
"They came on time" - Daniel K.
©2002-2008 | American Ratings Corporation
