Air Conditioning, Heating & Ventilation

Santa Clara County

Valley Heating & Cooling

(408) 294-6290

1171 N. 4th Street
San Jose, CA 95112

Serving Santa Clara County, San Mateo County and parts of Santa Cruz County

www.valleyheating.com
info@valleyheating.com
Cindy and Jeff Faulkner, Owners

SERVICES
Air Conditioning & Heating Duct Cleaning
Fireplaces Installation
Light Commercial Residential
Service & Repair

HOURS
Mon – Fri: 8am to 5pm

CREDIT CARDS
Amex, Discover, MasterCard, Visa

GUARANTEES
1 Year on Parts & Labor

Workers Comp Insurance
Liability Insurance
State License No. 258540
Current Complaint File
Business Practices
Legal and Finance

CUSTOMER LOYALTY
Based on 150 random customer surveys made since May 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Valley Heating & Cooling has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 677.

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Survey Comments

Valley Heating & Cooling has been a trusted name in the South Bay since 1962, and have established themselves as one of the most reliable and reputable companies of their kind. You can count on Valley's expertise in residential and commercial heating and cooling service and installation, which includes all brands of air conditioners, heat pumps, furnaces, fan coils, filtration and thermostats, including high-powered duct cleaning with truck mounted systems, fireplace inserts, and tankless or standard water heaters.

The company employs N.A.T.E. (North American Technician Excellence) certified technicians for the installation and servicing of today's complex HVAC systems. In 2004, the company received the American Standard Outstanding Dealer Award for exceptional service. Valley is proud to serve the businesses and residents of the Silicon Valley and South Bay area.

COMPANY PHILOSOPHY
“Valley Heating and Cooling, now in our 45th year, is a company built on quality and professionalism! We’re known for putting in the extra effort to make the customer happy.

“We’re ‘The Home of Old Fashioned Service’ because we strive to give customers a level of care that’s hard to find in today’s world. That means we provide a package of quality starting with our support staff and the initial phone call to or from our office, and extends to the field with our highly skilled sales staff, technicians, and equipment installers. We will go the extra mile to determine our clients needs and to optimize their comfort."

“The experience of our staff is consistent. We will always provide our clients with knowledgeable advice, skilled craftsmanship, and unparalleled dedication to performance.”

EXCERPTED SURVEY RESPONSES
"We've done business with them for years, and we appreciate the fast service and the yearly inspections they do." –Jean B.

"I've been using them for 20 years, and they have always given me good service. I have never been disappointed." –Dorothy H.

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