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Valencia's Custom
(408) 297-7062
2011 Monterey Road
San Jose, CA 95112
www.valenciascustom.com Gilberto and Norma Valencia, Owners
SERVICES
Auto & Truck Upholstery
Dash Treatments
Convertible Tops
Custom Floor Mats
Custom Bumpers
HOURS
Mon – Fri: 10am – 7:30pm
Sat: 10am – 5:30 pm
Sun: 10am – 3:30 pm
CREDIT CARDS
Amex, MasterCard
Visa, Discover
GUARANTEES
Manufacturers' Warranties
EMPLOYEES
3

Workers Comp. Insurance
Liability Insurance
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 107 random customer surveys made since Feb. 2005 asking each customer:
"Would you use this company again?"

CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."

RATING
STATUS
We declare that Valencia's Custom has passed
all of the rating steps and has earned the Diamond Certified award, Certificate
No. 635.
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Survey
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Gilberto
Valencia and
his wife
Norma have owned
Valencia's Custom since 1990. They moved
to their curent location just north of Curtner
and Tully four years ago and now have the
space to carry a wide range of accessories.
The Valencias do all sorts of customizing on
just about any vehicle and specialize in
customizing trucks.
Valencia's Custom does top-of-the-line work in the installation of upholstery, auto tops, customized floor mats, dash treatments and custom bumpers. They're more than happy to consult with you to get a clear idea of what you have in mind.
Valencia's Custom has an extensive inventory of wheels, spinners, taillights, fog lights, seat covers, floor mats and just about any other accessory you would need. There's no need to look through a catalog for ideas — you can visit their store, look around for what you have in mind and perhaps get some new ideas.
COMPANY
PHILOSOPHY
"We consider the customer first and try to
make every customer happy. We strive for
100% customer satisfaction!"
EXCERPTED
SURVEY RESPONSES
“The service I’ve received every time I’ve been there has been really good.” —Enrique O.
“I like the attention and the customer service they provide.” —Pablo G.
“I like that they give me quick service and always have the parts I need.” —Placido V.
“I’ve been there twice and both times they’ve treated me with respect.” —Roberto V.
“The work and the service I received were excellent.” —Victor C.
“Gilberto and Norma, the owners, have been very professional with the service.” —Gabriel V.
“Every time that I’ve been there, they’ve been very helpful.” —Sabino S.
See Survey
Comments
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Alameda County
Contra
Costa County
Marin
County
San
Francisco
San
Mateo County
Santa
Clara County
Sonoma
County
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