Doors

Santa Clara County

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What did you like best about Premier Door Services, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/13/2006 and 3/24/2008. Customer last names have been initialized for privacy. 

“The installation was great. I loved working with John and Chris. Chris helped me resolve a problem that I encountered.” —Todd M.

“They were very professional. They did a very good job of following up.” —Jan F.

“We had a problem with the crown molding, but they came back right away and fixed it.” —Jackie W.

“Their prices, and they were on time. They did a nice job, and they were very professional.” —Vicki L.

“They were on time, and they did a good job on the installation.” —Joe S.

“Professionalism, it all came together smoothly.” —Al C.

“The service and communication” —T.M.H.S.

“I thought Joe was great. His follow up was great as well.” —Louie S.

“Customer service, and they did what they said they would do.” —Dan D.

“The guy did a good job.” —Sandy A.

“They do the job as advertised, and they do it right.” —Jim F.

“They showed up on time, and they were accurate with their measurements.” —Robert S.

“They were efficient, and they cleaned up well.” —Sue T.

“I liked everything about them. They were friendly, professional, and they did a good quality job.” —Brain G.

“They were on time, and they did a nice installation job.” —Mike S.

“We like the look of the door. Everything is great.” —Vera W.

“They seemed to be very caring. Their workers had good attitudes, and their prices were fair.” —Joe F.

“They were very knowledgeable, and they had very good products. They also delivered on time.” —Bruce F.

“The service” —C.C.

“The end result and the guy who did the installation” —Bridgette Y.

“The guys were nice. They were just wonderful.” —Margret G.

“Prompt service and reasonably priced” —Don T.

“I liked the selection of doors and attachments.” —Bob P.

“I liked Mark. He was very thorough with his measurements.” —Robert L.

“They were on time, and they finished the job the same day.” —Marie P.

“I like the customer service, the ease of ordering doors, and their installation service. In my opinion, they have quality service and very reliable people at the store in San Jose.” —Jarmen A.

“The price is reasonable.” —Dennis A.

“Good customer service” —MaryAnn A.

“They are a full-service provider. They sell and install the door. I researched many door companies in the Bay Area, but what I found was that most of them just sell doors. After you buy the door, you had to hire a contractor to install it. I wanted full service, and that's why I chose Premier Door Services.” —Jim A.

“They did what I wanted.” —Peter A.

“The personal customer service” —Robert B.

“It was fast.” —Carlo B.

“The guy that came was really nice.” —Darlene B.

“They had a really good selection, and their customer service was good.” —Michelle B.

“They gave me a faster turnaround time on the door that I ordered. Their price was also reasonable. They were willing to do the trimming in the shop, but Home Depot doesn't do that sort of thing.” —Paul B.

“They stuck with the delivery date.” —Scott B.

“I've been using them for years. For one thing, Lenny can find whatever you're looking for. The prices are always competitive compared to other door places. Even though you pay a little more, the service is great.” —Bob B.

“I liked the fact that they were very honest and clear about the prices. Also, it doesn't take too long to get the work done. I think Lenny is very nice, friendly, and professional. All the installers were the same way.” —Karen C.

“I liked the overall service and friendliness. John came to deliver the doors himself.” —Richard C.

“The service was great. The installer was wonderful.” —Joseph C.

“When they came out, they did the job right. I was satisfied with how the salesman explained everything.” —John C.

“They were very knowledgeable, and they got it done in a quickly.” —Alex C.

“They fulfilled all expectations, and there were no surprises. They gave us good options, and we were very satisfied.” —Nick C.

“He was informative, helpful, and easy to work with.” —Dana C.

“They had a good quality door.” —Robert C.

“Everything” —Charlie C.

“They followed through.” —Callie C.

“Their quality” —Pete D.

“I went in and told them my problem. The owner made a recommendation, and it was exactly what I was looking for. So it was a very simple and efficient service.” —Nancy D.

“They came when they said they would. Also, any problem I had, they were prompt in taking care of it.” —Kellie D.

“I thought the quality of the work was high. They were very responsive, and they paid great attention to detail. They worked overtime to make sure my project stayed on schedule.” —Bridget D.

“They were pretty helpful.” —Rob D.

“I liked the choices I had. Our old wood doors kept getting burned up by the sun after a while, so we wanted to get fiber glass ones. The doors we got from them look just like wood, which is fantastic. The owner is really nice.” —Sheri E.

“They showed up on time, and they responded to any question I had.” —Ron F.

“The flexibility, quality of the product, and installation” —Grant G.

“They did a very good job.” —Ernest G.

“They followed through with all the work that was necessary.” —Gus G.

“I love the door.” —Jan G.

“They were very professional, and they did a good job of measuring and putting the door up. They also cleaned up at the end.” —Bruce G.

“They were very nice to work with. I liked that they were easy to contact, and they knew their products. Also the price was extremely competitive.” —Tricia H.

“The quality of the product” —Russ H.

“Their work was good.” —Holly H.

“Customer service” —Jill J.

“They did what they said they would do.” —Apollo J.

“The quality of the work” —Tim J.

“Their upfront honesty when there were delays and customer service” —Bill K.

“They have high quality product. I had a special problem, but they were able to solve it for me.” —Deb K.

“We had an idea of what we wanted, it wasn't something available. We got a lot of help getting the job customized to achieve exactly what we originally wanted. The installers were top notch, very pleasant, and they did a fabulous job. We couldn't be happier.” —Tina K.

“They were very professional, and I had no concerns.” —Peter K.

“They were very helpful, and they did a good job with the installation. The price was good too.” —Carol L.

“The quality of the work and follow up” —Jill P.

“I liked their friendliness and eagerness to do the job right. After they did the installation, they left the place clean. They were honest, and the quality of work was great.” —Jackie S.

“The customer service” —Robin W.

“They're close to our house.” —Michael W.

“Their willingness to deal with a very thorny issue” —Jon B.

“The service and price” —Barry B.

“I liked the good customer service, and the doors look great. They also communicated well.” —Joanna B.

“They did what they said they would do on time.” —Todd B.

“They are very close to my house, they did a neat job.” —Julie B.

“They have everything I need in their nice showroom so I can send my customers to them.” —Mervyn F.

“Their customer service and quality of work” —Karen C.

“I liked the quality of the wood and installation. It's definitely not Home Depot stuff.” —Don C.

“The price was reasonable.” —Joe D.

“I like the way the doors look.” —Fruz D.

“The guy who came out was really thorough. He did a great job.” —Kristin E.

“They took the time to help me find the right door, and they were willing to be flexible on the job site. I also like that they are local.” —Peter G.

“Their prices were less than anywhere else.” —Richard G.

“Probably how quickly the doors came in” —Carey J.

“Their product is very high quality. They also have a very focused customer service attitude.” —Liz J.

“They care to do a quality job. We have an old hardwood door that's not being manufactured anymore. They had to search around to find the right hardwood, so they really went the extra mile for us. Other companies would've told us to buy a new door.” —Suzanne K.

“They were pleasant to deal with.” —Mark L.

“They've always responded well.” —Mike
ìThey have a convenient location, and they seem to be a full service for doors.” —James M.

“I liked their response and the availability of the material.” —Al T.

“They were on time, clean, and they did clean work.” —Lon W.

“The style and good quality of the doors” —Melody W.

“They listened to me when I called and came out quickly.” —Juanita B.

“They do good work.” —James B.

“They have a nice product.” —Gary D.

“They came when they said they were going to.” —Gloria G.

“They seemed to follow through with the promised schedule, and they were responsive. They also did what they said they would do.” —Edward G.

“They were responsive to issues, and if I had a problem with the way a door was hung, they would take care of it. They also fixed one of my customer's alarm systems. I felt like they took good care of me.” —Richard G.

“The doors look nice and the product is great. Everyone showed up on time.” —Rosalie H.

“Courtesy” —Eric H.

“They are local.” —Jim K.

“The quality of the work” —Lou M.

“I think it's a professional group of people.” —Alex M.

“The people were all really good to deal with.” —Jeff P.

“Their service and scheduling are good. They also respond to phone calls.” —Shelly S.

“They were very knowledgeable, and the installer was excellent too.” —Antonia T.

“They were conveniently located. I've had many problems with door companies before, but they were very accommodating.” —Dave

"ìI liked the customer service.” —Jim C.

“They pretty much gave me what I wanted.” —Jesse C.

“The installation” —Irene C.

“The staff was friendly.” —Elizabeth K.

“They run their business well.” —Bill P.

“They were on time.” —Kevin

"ìThey were pretty easy to work with.” —Bret

"In the end, everything turned out well because we got Mark to do the installation.” —Scott S.

“Their workmanship is always good.” —Ed S.

“I loved the doors.” —Barbara B.

“The customer service” —Mike E.

“They were pleasant.” —William I.

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