Pest Control

Santa Clara County

Donovan’s Pest Control

(650) 365-1900
(888) 665-1901

P. O. Box 6277
San Mateo, CA 94403

Serving San Mateo, San Francisco, Santa Clara and Alameda Counties

www.controlpests.com
customerservice@
controlpests.com
Jim Donovan, President

SERVICES
General Pest Control
Landscape Pest Control
Wood Destroying Organism
Termite Control

HOURS
Mon – Fri: 7:30am – 5pm

EMPLOYEES
9

Workers Comp Insurance
State License No. PR-3159
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 125 random customer surveys made since March 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Donovan’s Pest Control, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 649.

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Survey Comments

Donovan’s Pest Control, Inc. was started in 1997 after Jim Donovan underwent extensive training at the University of California, San Francisco, specializing in integrated pest management methods in the hospital and campus settings. It is a family owned and operated business.

His company specializes in providing I.P.M. strategies, including monitoring environments, providing positive identification, applying natural occurring biological agents, insect growth regulators, predator bugs, bee removals, mechanical controls, non-chemical solutions, pest proofing, live trapping and common-sense solutions.

COMPANY PHILOSOPHY
"We believe that the quality of our customer service sets us apart in the industry. A large part of that includes education for all our staff. We design our efforts to address the specific wants and needs of our customers, using a basic philosophy of servicing others the way we would want to be serviced and providing a commitment to achieve the highest standards in our industry. Our focus is identification, pest monitoring, and providing the best solution.
We are very proud that we’ve been awarded the 2002, 2003 and the 2005 honor roll from the Better Business Bureau. We take pride in providing some of the best service in our industry, we hope that we can earn your confidence too."

EXCERPTED SURVEY RESPONSES
"I have used them for over five years, they are courteous and dependable." —Alan C.

"The personal service of a small company, he really cares, and he uses products that are sensitive to the environment." —Joseph S.

"I like their loyalty, timelines, their people, they are always proactive, and they take good care of us." —Raymond D.

"I was looking for someone to take care of the moles in my yard, and he was the only one I could find who could do it." —Christina V.

See Survey Comments