Plumbing

Santa Cruz County

Surf City Plumbing, Inc.

(831) 423-0117

1231 River Street
Santa Cruz, CA 95060

Serving Santa Cruz County

www.surfcityplumbing.com
Peter@surfcityplumbing.com
Peter M. Johnson, Owner
Howard Conner, Owner

SERVICES
Residential Plumbing Service
Installation & Repair
Water Line Re-piping
Water Heaters & Drain Cleaning

HOURS
Mon – Fri: 7am – 4pm
24/7 Emergency Service

CREDIT CARDS
Amex, Discover, MasterCard, Visa


Workers Comp Insurance
Liability Insurance
State License No. 862012
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 121 random customer surveys made since November 2007 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Surf City Plumbing, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1167.

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Survey Comments

Surf City Plumbing is your local, friendly-service plumbing company. Serving all of Santa Cruz County, the company focuses on residential plumbing service, repair and inspection.
They install, maintain and mend water heaters, toilets, faucets and disposals as well as water, gas and drain piping. They’ll clean and unclog drain lines and show you how to keep problems from recurring. They’re also a licensed Water Conditioning Contractor and Certified Water Specialist with a thorough understanding of how local water quality issues affect plumbing systems.

Surf City will give you a fixed bid out of their standardized price book before beginning work. Since you know the price, you don’t have to worry about how long the job takes. The trucks are stocked with everything necessary for most jobs so it doesn’t take all day to make a simple repair. They’ll show up on schedule, fix the problem the first time and leave the site as clean as (or cleaner than) they found it. Since plumbing problems never seem to happen at a convenient time, Surf City also offers 24/7 emergency service.

COMPANY PHILOSOPHY
“We believe our dedication to total quality will result in total customer satisfaction. Customers know the price up front and we review all the work with them after we’ve finished. It’s not good enough for us to leave the customer mostly happy. If they’re dissatisfied about anything at all we’ll go back and make it right.”

EXCERPTED SURVEY RESPONSES
“They were very efficient and very pleasant people. They did a better job than other plumbers would have done. We were very happy with them.” —Sandy C.

“Peter was very professional and did very clean work. His knowledge was great. He was a dream to work with.” —S.L.C.

“The cleanliness of their work, I think they are one of the best plumbers I have ever dealt with.” —Jim S.

“They worked around our schedule and did a very beautiful job.” —Mike W.

See Survey Comments