Hardwood Refinishing

Santa Clara County

Elegant Floors

(650) 961-1339

922 San Leandro Ave., Suite A
Mountain View, CA 94043

Serving Santa Clara & Southern San Mateo Counties

www.Elegant-Floors.com
ethread@pacbell.net
Scott & Marti Miller, Owners

SERVICES
Refinishing & Installation
Repairs & Restoration
In-Home Water Damage Services

HOURS
Mon – Fri:  8am – 5pm
Sat: By Appointment

CREDIT CARDS
MasterCard
Visa



Workers Comp Insurance
Liability Insurance
State License No. 851513
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 125 random customer surveys made since May 2006 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Elegant Floors has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 0897.

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Survey Comments

Elegant Floors specializes in the installation of new wood floors, and hardwood floor refinishing utilizing a premier dust-containment system, and where applicable, a popular and economical one-day “no-sanding,” cleaning and coating process. This one-day no-sanding process will have your floors looking like new, completed in a fraction of the time, and at a fraction of the cost of normal refinishing.

Elegant Floors, a superior hardwood floor refinishing, installation, and restoration service, is a subdivision of Elegant Thread, Inc. For over 20 years, Elegant Thread, a Diamond Certified company, has remained a family-owned and operated, non-franchised carpet, upholstery, and area rug cleaning service. Scott and Marti Miller, owners of Elegant Thread, applied their quality craftsmanship and unparalleled customer service practices to the field of hardwood flooring by creating Elegant Floors. Their family of satisfied clients are their best marketers and they appreciate how they continually refer family, friends, and neighbors.

COMPANY PHILOSOPHY
“We take immense pride in the customer service experience our valued clients receive. We believe in treating our family of clients, as we would want to be treated, with respect and courtesy. We demonstrate concern for their privacy and property. We pay special attention to what the client wants and strive to balance their expectations with realistic, communicated results.”

EXCERPTED SURVEY RESPONSES
“They do excellent work. I am very happy with the service they have provided me.” —Sandi B.

“They do great work, and we are very satisfied with their services.” —Connie D.

“They are professional, thorough, and cooperative. They care about the job they are doing and they want the customer to be happy.” —Nancy C.

See Survey Comments