Jewelers

Santa Clara County

Geoffrey’s Diamonds &
Goldsmith

(650) 591-0301

626 Walnut Street
Suite 212
San Carlos, CA 94070

www.geoffreysdiamonds.com
geoffreysd@aol.com

SERVICES
Appraisals & Insurance Work
Cleaning & Repair
Education
Sales
Marriage Counseling?!

HOURS
Mon – Fri: 10am – 6pm
Sat: 10am – 5pm
Sun: 12pm – 4pm

EMPLOYEES
Amex, Discover, MasterCard, Visa

EMPLOYEES
8




Workers Comp Insurance
Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 100 random customer surveys made since June 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Geoffrey's Diamond & Goldsmith has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1351.


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Survey Comments

Since 1983, Geoffrey’s Diamonds & Goldsmith has always practiced a belief in excellence in quality, craftsmanship, and pricing. Geoffrey’s father, a renowned San Francisco jeweler, from 1948 until 1984, taught Geoffrey that whether he was working on a simple repair or constructing a complex custom design, he needed to pretend he was going to give it to his wife. Whew, that puts a whole different spin on it! As a result, their custom designs and repairs are done with care and love. Integrity is of the utmost importance.

They believe highly in education, from certified AGS000 Ideal cut diamonds, through GIA and EGL certified diamonds, and explaining the Rapaport wholesale pricing report. Check out their website for more information. The same love applies to colored stones.

COMPANY PHILOSOPHY
“In the diamond business, there are four ‘C’s’ that determine value: Cut, Color, Clarity and Carat. We have four ‘C’s’ of our own that express our values: Caring, Character, Creativity and Community. These are the mainstay of our interaction with customers and the reason that Geoffrey’s Diamonds and Goldsmith has become the most popular diamond destination on the peninsula.”

EXCERPTED SURVEY RESPONSES
“They’re friendly, trustworthy and the customer service is great. I’ve been using them for years now.” —Anette J.

“Their personal service, they really listen to what you want and they try to find it for you.” —Karen R.

“They just can’t do enough for you. It doesn’t make a difference if you are just cleaning your jewelry or buying some. They always go out of their way for you. If there is something special you want but they don’t have it, they’ll get it for you. They are always friendly.” —Diana C.

“I liked everything about them.” —Gary C.

See Survey Comments

 

 


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