What did you like best about Kavanagh Construction Co.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/17/08 and 5/28/08. Customer last names have been initialized for privacy. 

“When a problem arose, he jumped right on it.” —H. C. C.

“They were fast and they got the job done with no problems.” —H. A.

“They were on time and they tackled some very difficult problems. They worked with me well and did a terrific job.” —L. A. U. M. C.

“The personal relationship, I've known him for a while.” —P. D.

“I really liked the crew. They were attentive and very considerate.” —Al R.

“They were so thorough and the windows look great.” —Anna L.

“They were very responsive, clean, professional and polite. They showed up on time. They just did a great job.” —Nancy W.

“He gave me an accurate and professional quote. The guys did an excellent job.” —Brian M.

“They were good guys. They did good work.” —Chuck E.

“He and his staff were personable. They listened to my concerns and did a good job.” —Clyde C.

“They did their work on time and neatly. I thought they did a very good job.” —Ruth K.

“I thought he had a fair price and he did outstanding work.” —George H.

“They were responsive and detail oriented.” —Laurie P.

“He came out, discussed the problem and gave us options. He let us know what we were getting into before he started so there would be no surprises.” —Helen F.

“They were right with their estimate. They did their work under the scheduled time and did everything they said they would do.” —Irv H.

“Everything was pretty much done on time. The follow-through was good even though we didn't have a computer to receive email. He was always in close touch with us by phone.” —Jackie H.

“I had a sliding door replaced. I was happy with the job they did.” —Jane B.

“He is very customer focused and responsive.” —Joanne S.

“They did a good job.” —Julie R.

“The work was done really well and they were always here when they said they would be. They were courteous, neat, clean and always on time.” —Joan P.

“He listened to our needs. He is a good communicator and has good ideas.” —Jan C.

“I use his services all the time. He has a straightforward attitude and he sticks to his pricing and time schedule. Just the other day, he came over and did a job for me that a general contractor normally would not do. He did it for me because I'm a regular customer of his.” —John D.

“Pat Kavanagh is good. He's always right on the spot.” —Roger L.

“They did the job well when they said they would.” —Larry F.

“They were on schedule and they did what they said they would do.” —Linda R.

“Pat is very thorough and detailed. He is a perfectionist.” —Lisa G.

“Pat is very good, easy to work with and thorough.” —Mark G.

“He did what he said he was going to do.” —Shirley S.

“He solves problems quickly.” —Gayle W.

“They were pretty efficient.” —Mark M.

“They did what we asked them to do promptly.” —Martin N.

“He was courteous, professional, helped in a pinch and he really went the extra mile for us. I can't say enough about Pat.” —Kate B.

“The guy was very straightforward and he took care of the problem.” —Ruth L.

“They were very competent, thorough and they got the job done on time.” —Michael E.

“The quality of the work was very good. He began and finished the work when he said he would.” —P. P.

“I like working with Pat. He keeps me informed when there are problems.” —Sharon F.

“The professionalism, they did everything we wanted on schedule.” —Rick H.

“They were recommended to us by the store we bought the windows from. I think he did a really good job.” —Sanford D.

“Patrick was very responsive.” —Tanya L.

“He got the job done without any problems. We were very happy.” —Frances G.

“They showed up on time, cleaned up and they were polite and thorough. They didn't rush.” —Catherine D.

“They got the job done quickly.” —Alice P.

“They got the job done fast. If there were a problem, they would come right back and fix it.” —Alma G.

“It was a small job, but they were prompt and efficient.” —Anne P.

“Pat has the amazing ability to follow up and call back. I just thought he was so professional and caring to the customer.” —Betsy D.

“He did a cost-efficient job and he was where he was supposed to be. He also did what he was supposed to do. I thought he did a good job.” —Janice M.

“They show a lot of confidence on the job.” —Rick H.

“The quality of the work and the craftsmanship” —Claudia N.

“They went above and beyond for us at a busy time.” —Claudia B.

“They were all very personable, reliable and honest. They came on time and they were willing to do small jobs.” —Suzanne S.

“He started and finished on time and did a good job on our kitchen. He was clean.” —Frank G.

“They were easy to work with and we communicated well. Pat was accessible to me whenever I had a question.” —Mary F.

“The follow-up that they did, they always followed up on a problem.” —Shirley F.

“He was easy to talk to, had the big picture in his head and explained things well. He also addressed problems as they came up and dealt with them.” —Patricia N.

“We liked everything. They were on time and did quality work.” —Ann B.

“They did what they said they were going to do and stuck to the price.” —Tina N.

“Patrick is a good listener and very responsive.” —John C.

“They were very professional and clean.” —Ken C.

“They took the time to correct their mistakes.” —Lucy T.

“The quality and the attention to detail” —Gail R.

“They were very competent and knowledgeable.” —Stephanie H.

“The timeliness was impeccable.” —Sandi S.

“He is really friendly and available. He works with us and gives us advice. I feel that he is really trustworthy, which is why I never call anyone else. If something goes wrong, we can call him and he will come by right away to fix it.” —Karen V.

“They were organized, efficient, straight to the point and clean.” —Ruth B.

“They were on time, helpful and reasonable.” —Elizabeth D.

“They were very professional. They got the job done within the agreed time frame and the work was high quality.” —Linda R.

“They do good, solid work. They're very professional.” —Salim S.

“He was very attentive, responsive to our comments and he did a good job with the clean-up.” —Lyndell K.

“They were easy to work with and did a quality job.” —Sherri J.

“Patrick Kavanagh” —Janet R.

“We've used them twice. Both times, they did the work the way we wanted them to.” —Aytek O.

“They were very responsive and the quality of the work was good. We want to use them again.” —Sue R.

“I liked Pat the most. He was very easy to work with. He listened to what we had to say and did high-quality work.” —Terry F.

“They are very capable, responsible and they know what they are doing.” —William H.

“They were able to do the job correctly and on time.” —Kathy E.

“The attention to detail” —Phyllis D.

“They did a pretty good job.” —Bob C.

“They were thorough and efficient.” —Sharon W.

“They were honest.” —Carol S.

“The quality of the work” —Drew H.

“They stuck to the budget and got the job done on time.” —Jeremy S.

“The quality of the work was very good. The workmen were good too.” —Kathy U.

“They did things on time and the cost was as they said it was going to be.” —Bill K.

“The communication” —Signa A.

“Basically, they were on time, clean and they did what they said they were going to do.” —Carol K.

“His ability to find different types of contractors and materials for the job” —Alice R.

“They were very professional and kept me in the loop about what was going on.” —Rose G.

“Friendliness” —Thomas M.

“They were fast.” —Amanda P.

“The quality of the workmanship” —Ellen K.

“I like Patrick. He is very careful, knowledgeable and conscientious.” —Sanborn H.

“I thought Pat was very nice.” —Oli R.

“He is a good guy and a good listener. He was on time.” —Sandra S.

“Pat is a nice guy. They do good work.” —Liz B.

“Pat was very personable.” —Linda J.

“I liked his design ideas.” —Kathy M.

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