What did you like best about Geoffrey's Diamonds & Goldsmith?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/10/08 and 6/16/08. Customer last names have been initialized for privacy. 

“They're friendly, trustworthy and the customer service is great. I've been using them for years now.” —Anette J.

“I like Geoffrey and how he chooses to run his business.” —Ani T.

“They are nice and they have good design ideas, which are both modern and cool. Geoffrey is a nice guy with a wonderful personality. I had a tanzanite ring and he polished it perfectly. Everyone that I know uses their services exclusively.” —Ann M.

“Everything is great, the service, the quality and their customer service.” —Anne R.

“I like everything about them.” —Betty N.

“He's honest, friendly and very welcoming.” —Bobbie R.

“Friendly and knowledgeable” —Carla Z.

“I really like the people that work there.” —Carol Y.

“I like their customer service. They do a good job.” —Carolyn F.

“They were very nice. They did a fine job.” —Carolyn R.

“They are very fun to be around and they do a great job. What can I say, I love Geoffrey's.” —Cathy A.

“I like the whole atmosphere there.” —Cathy D.

“I like the product.” —Cathy N.

“The service, knowledge and end results” —Christina U.

“I liked the personal service that I received.” —Connie D.

“They have great prices and good products.” —Craig C.

“Everybody there is so friendly and helpful without being pushy. They tell you everything you need to know without trying to sell you. They are just a really wonderful bunch of people.” —Dave C.

“I like the people.” —Davis N.

“Knowledge, creativity and customer service” —Denise C.

“The people there are very courteous, kind and nice. You go in there and they always clean your jewelry. He has some beautiful things. The people they have working there are wonderful. We are fortunate to have Geoffrey's Diamonds & Goldsmith.” —Diana B.

“The quality of their merchandise” —Diana C.

“They just can't do enough for you. It doesn't make a difference if you are just cleaning your jewelry or buying some. They always go out of their way for you. If there is something special you want but they don't have it, they'll get it for you. They are always friendly.” —Diana C.

“Probably the personal attention” —Diana D.

“The personnel” —Diane T.

“They were very cordial, helpful and personable. I felt like they were more like friends than business associates.” —Dolores J.

“The customer service, the people and the atmosphere” —Don R.

“The salespeople, the selection, and they have unique jewelry.” —Donna V.

“The quality and the promptness” —Doreen J.

“The quality, he is always friendly and really entertaining when you go in his store.” —Elizabeth M.

“The friendly service and the sense of humor when you walk in there” —Freddie B.

“The salesperson listened to me and helped me make some decisions based on my needs and not on a pre-conceived agenda on his part. He gave me choices. They were super helpful and accommodating.” —Gabriel T.

“I liked everything about them.” —Gary C.

“Their knowledge and enthusiasm, whenever you go in there they act like you are an old friend.” —Gayle S.

“They're experienced and they have good prices.” —Ginger M.

“The service and the personality of the people” —Ginger O.

“The quality of their product” —Giselle T.

“That they fixed my mother's wedding ring” —Glenna E.

“Just everything, they're wonderful people.” —Gloria C.

“They are always very friendly and accommodating. They take care of things right away and their prices are fair. When I need a jeweler, that is the only place I go.” —Gloria F.

“I think the jewelry is really nice. I've been going there for years.” —Helen N.

“They're very pleasant people.” —Irene J.

“They're very timely and they do a good job.” —Jane D.

“They were nice and knowledgeable.” —Jane V.

“The great people” —Janie C.

“He's honest, he gives you a good price and the quality is great.” —Jean R.

“They were wonderful.” —Jennifer K.

“I like how everyone has their own unique personality. They make you feel welcome and part of their family. I also like the time frame and how well everything gets done. They explain everything very well. It is always a really good price.” —Jennifer R.

“They were very friendly.” —Joan F.

“I think the jewelry is excellent.” —Joyce D.

“Their honesty” —Judy C.

“Their attitude and their attention to detail” —Julie L.

“They were very friendly and they did good quality work.” —Julie Y.

“The overall service and quality of the work” —Julie Z.

“Their personal service, they really listen to what you want and they try to find it for you.” —Karen R.

“The service” —Karen T.

“I've been with them for years. They're great.” —Kathi Y.

“I liked their friendly customer service.” —Kelly B.

“The staff was very knowledgeable and extremely friendly.” —Kim N.

“I liked the personality of the people and the quality of their work.” —Larry F.

“They're personable, knowledgeable and fun.” —Lauren Z.

“I liked the people.” —Linda A.

“I liked their ability to explain jewelry to a guy like me. I also liked that they didn't try to pitch me anything.” —Loren D.

“They are just very friendly people.” —Lori R.

“They have expert customer service personnel working for them.” —Lorraine R.

“Geoffrey is just wonderful. He is extremely good at what he does. All of the people there are wonderful. Their service is the best. They made me an amazing piece of art, which I wear proudly.” —Lynda H.

“I felt welcomed there.” —Maria Z.

“It's the only place we go to for our jewelry needs.” —Marsha J.

“I liked the camaraderie there. Their people get along with the clients very well. Their merchandise is out of this world.” —Mary I.

“I liked the product and their friendly atmosphere.” —Maureen F.

“It was a pretty awesome experience. I accidentally left my ring there. They called to let me know that it was still there. Overall, I have to say, it was a great experience.” —Megan R.

“The quality of their merchandise and their personal touch, I liked that they were not trying to push their merchandise on me. They would ask us how we were doing, which made us feel that they were communicating with us on an intimate level. They are like friends to us now.” —Mike S.

“The people and the quality of the merchandise” —Nancy B.

“They made my wife very happy with the ring they made for her. I continue to go to them for all my jewelry needs.” —Nancy R.

“The friendliness and honesty of their staff” —Norma L.

“They just do very professional work.” —Olga K.

“They are very friendly and helpful. The service is spectacular.” —Olivia B.

“The quality of Geoffrey's work is phenomenal. We recommend them to everyone in the area.” —Pat C.

“I liked the personality of the staff and the expert service. They went the extra mile for me. I just enjoy going there. Each member of my family shops there and we all miss Andy.” —Penny M.

“The personal attention, I always feel welcomed when I go there.” —Sergio F.

“They were very friendly.” —Sheryl A.

“I liked their customer service.” —Susan B.

“They are friendly and knowledgeable.” —Susan R.

“Their personalities, the service was outstanding. They treat their customers like family.” —Teresa J.

“Geoffrey is very personable and knowledgeable. I am a long-time customer of fifteen years. Not only is his work fantastic but how he presents himself is very professional. He tends to make you want to come back more often.” —Teresa V.

“The staff was very friendly.” —Barbara C.

“Friendliness and their good selection” —Carol J.

“The staff was really friendly and helpful.” —Debra G.

“The service seemed very personalized. They took the time with what I needed to get done. They seemed really friendly and gave the job I needed personal attention.” —Eva I.

“I like their service. I also like that I heard about them through other people. They did a great job.” —Kathleen L.

“Their selection and customer service are great.” —Kristy F.

“They have some wonderful, personable people. I love Joanne. She is just wonderful.” —May K.

“The people that work there, I wish I could purchase more from them.” —Sheri Z.

“The people and their whole wonderful attitude towards their clients” —Toni T.

“I liked their personal touch. Everybody was very friendly and conversational. It wasn't the old-school feel from other jewelry stores. It is a very informal environment. They did a very good job with what I needed. Their service was spectacular and I was very happy with the experience that I had there.” —Tyler D.

“I liked the personality of the people there. I liked their willingness to assist their clients with their questions.” —William R.

“I liked their selection the best.” —Lynn C.

“Their friendliness is refreshing. The fact that they offer jewelry advice is very helpful.” —Mary Q.

“They're friendly, nice and helpful.” —Nadia C.

“Their willingness to be flexible about certain things” —Olive E.

“The salesperson I had” —Gail J.

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