House Cleaning

Marin County

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What did you like best about Molly Maid of Marin?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/14/ 2008 and 11/05/08. Customer last names have been initialized for privacy. 

"They were reliable and showed up on time." —Karen P.

"They're such hard workers. They're very thorough. I'm delighted with their work." —Eileen O.

"They did what they said they would do." —Jan B.

"They do a really good job. It's a great organization." —Laura G.

"They were incredibly thorough, even though they had a lot to do. They had to do a lot of deep cleaning. They were just very nice and worked hard." —Mari S.

"They're very thorough, conscientious, careful, and fast. If I leave a note asking them to clean the refrigerator or anything else, they will do it. They're just very cheerful and hardworking women." —Shirley E.

"They're extremely efficient, prompt and courteous." —Camilla M.

"They are very thorough. They respond very well to instructions." —Catherine K.

"Their organization and their established process, they are very good at communication. They call to follow up. I like that a lot." —Eric O.

"They come in and go right to work." —Shirley B.
"They are right across the street from me." —Hurricane H.

"They're fast. I don't like people in my house for long periods of time. I like that they're in and out in an hour." —Jane A.

"The efficiency of the team" —Arlene R.

"I didn't have to clean my house." —Carol G.

"They did a few things we didn't expect them to do. They washed the windows. Also, I trust them. I like the friendly people that come." —Henry H.

"They show up on time." —Len M.

"They took care of business." —Nancy J.

"Overall, they scrubbed well. They were quick and they really got down to work." —Valerie S.

"They're one of the most reasonably priced cleaning groups and they're local." —Colleen K.

"They were punctual. They came when they said they were going to." —Jose V.

"I liked the fact that they were on time. They were attentive to anything I asked them to do." —Mark M.

"Probably the fact that they're in and out so quickly" —Maryann N.

"Convenience" —George D.

"They are prompt, get the work done, and it is always done well." —Jean A.

"They brought four people to our house, and they finished it very quickly." —Heather B.

"They keep to their schedule, and they are efficient." —Neil B.

"They are in and out very quickly. They do a very thorough job." —Susan C.

"They are fast, efficient, and thorough." —Janet C.

"I like the women who come. I get the same team. The person who reminds me of my appointment is very polite." —Donna C.

"They are very efficient, and they make the house just shine." —Sylvia D.

"We like the crew that we have, as they are very responsive to our questions and instructions." —Joseph G.

"The people" —Lesli H.

"They are very careful, and they don't break things." —Cindy H.

"They are very efficient." —Ann H.

"Three women come once a month and do a decent job." —Emily K.

"They are dependable, and they do a good job." —Helen K.

"They are so cordial and nice. They call ahead before they get here." —Richard K.

"They are punctual, and they do a very good job." —Patricia L.

"They are always prompt." —Frances M.

"I like that they call the day before to confirm the appointment. They show up and do a good job." —Claire F.

"They are pleasant when they arrive, and they come in and get right to work." —Ann M.

"They are dependable." —Wolfgang M.

"They are on time, do their job, and leave." —Margaret P.

"They are experienced." —Leslie P.

"They are nice people, and they are very fast." —Charlotte R.

"They were very prompt, and they always came when they were supposed to." —Ann R.

"The workers are very efficient, and they do a good job of cleaning. The schedule is always correct." —Elizabeth R.

"Everything" —Edward R.

"I like that they are courteous, efficient, and reliable." —Verlinda R.

"I like Yasmin." —Frank S.

"I am scheduled to use them regularly. They are on time and reliable." —Diane A.

"I like the way they clean the bathrooms. They are always very clean." —Celeste A.

"They are on time and efficient." —Mike B.

"They do a good job, and they don't waste any time." —Helen B.

"I like that they go right to work, they do their job, and they don't fool around. They split up the work." —Gilda B.

"The people, because they are friendly, good, and nice." —Ann C.

"They are very professional, and they do what they say they are going to do, when they say they are going to do it." —Chris C.

"They send a team, so they are not here long." —Margueritte C.

"I like Yasmin and their attention to detail." —Letty D.

"They do the job." —Anne E.

"They are dependable, they come in and do a good job, and they leave. I like Sharon." —Wanda F.

"They clean well, and they are very nice." —Camille G.

"They are very reliable." —Phyllis G.

"The women are very nice and very prompt. They do a good job, and they do whatever I ask them to do." —Ruth J.

"I like the fact that they send the same people all of the time." —Jeannie K.

"I like the fact that they come in and do their job. They also try very hard to please me when I call in with a complaint." —Peggy L.

"They are very efficient, neat, clean, and pleasant." —Phyllis M.

"They show up when they say they are going to." —Cindy W.

"I like that they are done in one hour." —Sandra M.

"They did very well, so I thought they were fine." —Brandt N.

"They do a good job." —Mary O.

"They are very efficient." —Al O.

"Insured and bonded" —Bruce P.

"Consistency" —Janet Q.

"I like that they send the same women over, because they are fabulous." —Carol R.

"They are competent. I also like the fact that they remind me of my appointment." —Vanya A.

"I use them every two weeks. I like the fact that someone else cleans my house. I don't have that many problems with them, but when I do, they take care of it right away." —Sara B.

"I've used them for quite awhile. I like the fact that they work around my schedule." —Doug B.

"They are quick. They get in and out pretty fast." —Carolyn B.

"They are pretty reliable." —Gregory B.

"They are reliable, quick, and thorough." —Claudette C.

"Pretty reliable" —Carol C.

"I trust them." —Ann C.

"The house is clean after they leave." —Victoria D.

"Their service" —Michael D.

"I like the fact that they are a team. They are in and out fairly quickly." —Judi E.

"They are reliable." —Ann F.

"They are fast." —Suzanne G.

"I like having the group come in, and it is quick." —Kathryn G.

"I just leave the keys, and they come in with all of the materials and get the job done." —Gail H.

"They are reliable and very sweet." —Beth H.

"I like that they are reliable." —Patricia H.

"They do a good job." —Michelle J.

"The convenience and the reliability" —Linda K.

"They come when they say they are going to come." —Marcy L.

"I like the fact that they generally send the same team here." —Sandra L.

"They have a great attitude, they work hard, and they always show up." —Suzanne L.

"They show up when they are supposed to, and they clean my house." —Marge M.

"They are reliable and accommodate any changes in my schedule." —Mimi M.

"They come while I am at work. They are bonded , and they get the job done really fast. For the most part, they do a great job." —Marie M.

"They are quick and good." —Ann P.

"They are dependable." —Wini R.

"The quality of their work, and they are quick." —Nora R.

"The convenience" —Joanne R.

"They are very nice." —Bob S.

"They are very reliable." —Holger B.

"I like their schedule of availability." —Mark B.

"They are always on time." —John B.

"They do the job fast, although sometimes they go too fast." —Lee B.

"I like dealing with the owner. She is very good at scheduling, and she is easy to talk to." —Diane C.

"They are reliable. They come every two weeks." —William C.

"I like the woman who owns the franchise. I think she is very responsive." —Rita G.

"I like that they are bonded and insured. If they break something, they are responsible. We feel safe using them." —Ginny H.

"They are pretty reliable." —Milinda L.

"They are regular, and they show up consistently." —Karen M.

"They were there on the scheduled day." —Margaret A.

"They seem to be reliable." —Ron D.

"Generally they are on time, and they come when they say they will come. Their cleaning is average but acceptable. They are very diligent about trying to repair damaged items." —Janice O.

"They come when they say they are going to come." —Carol S.

"They do a quick job." —Isabelle B.

"I like the fact that I don't have to do it myself." —Gillian D.

"I like that they are fast, and they send a crew of people, so they have plenty of help." —Karen F.

"They are reliable." —Daphne F.

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