Auto Repair

Marin County

Marin Sports & Imports, Inc.

(415) 453-1262

123 Jordan Street
San Rafael, CA 94901

www.msiautomotive.com
msiauto@aol.com
Curtis Cronin, Owner

SERVICES
Brakes
Smog Certification
Maintenance
Repair
Domestic
Foreign

HOURS
Mon – Fri: 7:30am – 5:30pm

CREDIT CARDS
Amex
Discover,
MasterCard
Visa

Workers Comp Ins.
Liability Insurance

State Lic. No. AM192161
Current Complaint File

Business Practices

CUSTOMER LOYALTY
Based on 225 random customer surveys made since March 2004 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Marin Sports & Imports, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 376.

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Survey Comments

Marin Sports & Imports specializes in automotive maintenance and repair, major engine and transmission repair, air conditioning service, brakes and smog certifications. They work on Japanese and Asian vehicles, as well as all American and most European makes (BMW, Mercedes-Benz, Jaguar).

Most Marin Sports & Imports technicians are ASE certified and all have specific training on the vehicles and systems they service. They also have a certified Smog Technician on staff. While waiting for your car, you'll appreciate their clean shop, office and waiting room.

COMPANY PHILOSOPHY
"Nobody likes surprises. That's why we do our best to stay within the confines of every estimate we give. If we can't, we will always contact the customer to get their approval before beginning the work. We take pride in keeping our shop, office and waiting room clean, and take equal pride in all of our work. You can count on us to do the job correctly the first time. If there's ever a problem with anything we've worked on, we're happy to resolve the issue to your satisfaction."

EXCERPTED SURVEY RESPONSES
"Everything was stellar. They were organized, efficient and on time. I would definitely go back." —Cammie A.

"They're the only guys I go to. They explain what's going on, they seem very knowledgeable and they give you straight answers."—Joe S.

See Survey Comments