Auto Diagnostics

Contra Costa County

Oridnda Motors, Inc.

(925) 254-2012

63 Orinda Way
Orinda, CA 94563

www.orindamotors.com
orindamotors@aol.com
Allen and Terry Pennebaker, Owners

SERVICES
AC
Alignment
Brakes
Drive Lines
Electrical Systems
Fuel Injection
Suspensions
Transmissions

HOURS
Mon– Fri: 7:30am – 5:30pm
Sat: 9am – 5pm

CREDIT CARDS
MasterCard
Visa

CERTIFICATION/TRAINING
AAA Approved
ASE Certified
Auto. Serv. Council Member

Workers Comp Ins.
Liability Insurance
State Lic. No. AK191519
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 180 random customer surveys made since March 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Orinda Motors, Inc. Specialist has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 026.

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Survey Comments

The original Orinda garage! Orinda Motors, Inc. has expanded and changed with the times since its inception in 1922. They are Orinda's original and only complete automotive repair and service facility. The Orinda Motors garage has been in the same location and has been taking care of some of the same families since 1925. They offer complete automotive, SUV, and light truck repair, servicing and preventive maintenance. Along with scheduled repairs, customers can drop by, no appointment necessary, for alignment, auto rental, battery replacement, cooling system and drive line service and express oil change and tire service. Orinda Motors also performs Smog Inspection and related repairs. A complementary shuttle service is available for all local customers. All mechanics are ASE Certified, and the shop is AAA Approved.

COMPANY PHILOSOPHY
"When it comes to the operation of this shop, polite and professional interactions are essential. Whether you’re here in person or speaking with us over the phone, we'll go out of our way to make sure your needs are taken care of. We'll get you the information you need, show you replaced parts from your vehicle, get you rides to and from work, and arrange a rental car when you need one. Our goal is to bring you the highest quality work in a timely manner. We never cut corners when it comes to quality workmanship. We take pride in our professionally staffed facility and we stand behind the work we deliver."

EXCERPTED SURVEY RESPONSES
"They're honest and they don't try to sell me things that I don’t need."—Lily C.

"They're convenient and I don’t have to leave
the car all day.”—Kathleen L.

"I know they're capable of finding the problem and fixing it."—Bill S.

"I can actually talk to the mechanic that worked on my car. I don't have to deal with another
person."—Holly M.

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