What did you like best about The Lunt Marymor Company?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/23/2007 and 8/16/2008. Customer last names have been initialized for privacy. 

"They were prompt. I felt as though they understood my problems, and they knew how to take care of it accurately." —Barbara K.

"They were responsive and informed me as to where things stood, in terms of appointments, progress, and updates." —Bill R.

"The plumber was very careful, thorough, and seemed committed to doing a high quality job." —Bob S.

"Their men knew what they were doing." —Don C.

"They are polite and clean. I have been satisfied with the employees that they send out." —Dorothy G.

"They were quick, efficient, and very clean. They even put some plastic shoes on when they came in. I thought their prices were very fair." —Dorothy P.

"They were on time, and they did a good job." —Edward E.

"He was very efficient. He came when he said he was going to come, and he had what he needed. He worked on a faucet that he hadn't dealt with before. He made some suggestions that worked out very well. The price was satisfactory. He was also very neat." —Elizabeth S.

"We liked the competency of the men that came out and took care of the problems that we had. They were terrific. They knew what they were doing, and they were very pleasant. They responded, and they let us know when they were coming. They were four stars." —Fred L.

"I liked the guy who came to the house and did the work. He was really good. He was capable and pleasant. I had complete confidence in his work. He does what he is supposed to do." —Lily M.

"Overall, the level of service is fabulous." —Ricardo C.

"They are very professional and very knowledgeable." —Robert B.

"They were professional. They just seemed to know what they were doing." —Tim M.

"Their follow-up, and they did an extra service in addition to the plumbing. They looked into the odd plumbing requirements that I had." —Barry S.

"They come when they say they will, and they are very prepared. They bring everything that is needed for the job." —Eva S.

"It was easy to schedule the appointment. They came right away, and they came back when they said they would. They were very neat and didn't make a mess." —Janice L.

"I liked the technician, the really tall guy with the unusual name. I am sorry I can't remember his name. He was good, and I liked him a lot. I also liked Jim." —Judith W.

"They have a very knowledgeable and friendly representative." —Peter T.

"They got the job done rather quickly, as I recall. It worked out well." —Ross C.

"When they came, they were nice, they did what needed to be done, and they left." —Sharon T.

"They were pretty quick to respond." —Kelly L.

"Promptness and professionalism" —Allen K.

“I like the high degree of integrity and quality of work that they do. They are a fine company.” —Bill A.

“The quality of their work was excellent. They were able to respond to my needs in a reasonable amount of time. The fact that they sent out two people to replace my hot water heater showed that they were concerned with the safety of their employees. I did not experience one issue when I utilized their services.” —Robert B.

“I would recommend them to everyone I know. The guys they sent out were well spoken. I could tell they cared about what they did.” —Don B.

“They came out, did the job, and left. There were no troubling issues. No fan-fare was involved.” —Allison B.

“They show up on time. They give good information.” —Steve B.

“They came in on time. They knew what they were doing.” —Sharon C.

“They were on time and very friendly. They were also very knowledgeable. It seemed like they knew what they were doing. They did what they needed to do. I was happy with the outcome.” —Ricardo C.

“The fellow that came out was very good, professional, and clean.” —Betsey C.

“They were very competent. They were on time.” —Sandy L.

“I have recommend them to everyone I know. They were efficient, honest, and congenial. When they didn't know something, they would call out someone else that did. When they didn't have a part, they would find someway to get it. They were very timely with their appointments. They were the best. I have never had a problem with them. Their repairs last a long time. I have never had to call them back out because of anything they did. I really can't say enough good things about them.” —Sara M.

“They respond to customers very quickly starting from the initial contact. They are very reliable. They let me know when they will arrive. They call me when they are ten minutes away or when they are running late. I have used them a lot over the past seven years.” —Carmen M.

“They were very professional. They had a good follow up. They offer a great service all around.” —Eric N.

“They were very professional. I was very happy with the repairs they did at my house.” —Mina S.

“They were straightforward and proactive in their approach. They discovered problems that I didn't see initially and they solved them. They were professional and pleasant to do business with.” —Kay S.

“They seemed to be very experienced and knowledgeable. They set up an appointment time, which was an actual specific time, not a window of when they would arrive. They were very clean in the house and careful with the furnishings. They did good work.” —Cynthia A.

“They quickly responded to our call for service. They showed a high level of professionalism when they were here. Everyone there, with a minor exception of one person, knew what they were doing.” —Cindy S.

“They knew what they were doing when they showed up.” —Corri C.

“They came when they where supposed to. They did a good job. The man who showed up was professional and charming. He took care of things quickly.” —Francis D.

“I was happy with work when they were here.” —Susan G.

“I like how they keep their customers informed. They explain what they are doing, not just why they are doing it.” —Jean L.

“They were on time. The appointment time fit my schedule.” —Eva S.

“They were prompt. They explained what they were going to do and then they did it. I also appreciated the fact that they showed up on time.” —Tracie T.

“They seem to be very honest. They show a great deal of foresight in their work. They seem to be very attentive in doing an excellent job, rather than getting in and getting out as quickly as possible.” —Hilary B.

“I liked that they were friendly and on the whole, pretty competent.” —John H.

“He explains the things he's doing without making you feel stupid. After the work is finished, you would never know they've been there. They do a mucky horrendous job, but when they leave, everything's perfect.” —Paul H.

“They came out right away, and stuck to the estimate.” —Jerry L.

“Everything, they are organized and on time. They are knowledgeable, communicate well, and stick to the estimate. They do quality work the first time.” —Richard W.

“Their promptness, availability, and willingness to work on a small project.” —Joshua K.

“They are friendly, honest, and do high quality work. They are the first ones I call, and I've recommended them to other people.” —Claudia M.

“They have been in business for a long time. They are skilled and reliable.” —Christine S.

“Their scheduling is easy, the plumbers explain things well, and the work they do is high quality.” —Steve B.

“Their customer support is excellent.” —Eileen M.

“They have always been very responsive to my needs.” —Michael C.

“Personal attention to what I needed and great service” —Lynne S.

“I liked the quality of the work and the pricing. They have always done everything that I have asked them to do.” —Glenda G.

“They were very prompt and professional. They have always done good work, the prices were right, and they were dependable. We've been customers for fifteen years, and they've always done good work.” —Lou M.

“They have been very professional. They are on time, do good work, and seem to know what they are talking about.” —Jeanne V.

“I've used them a lot. They are very responsive and I like their expertise.” —Cindy S.

“I use them all the time because I trust them. They are reliable, easy to work with, and they are reasonable as far as pricing goes.” —Marla W.

“They do what they say they are going to do, and they do a good job. I don't feel that they are overcharging, and I think they are good people.” —Lisa E.

“They are very good at solving problems. They know what to look for, and are good at finding the solution.” —Marshall K.

“They are the best, they do a good job the first time. I especially like Mike.” —Steve H.

“We haven't needed them for a while because they took care of our problems. They are efficient and courteous.” —Tom L.

“They stand behind their work, and they know what they are doing.” —Sarah S.

“He explained what he was doing, and he told me what I shouldn't be putting down my garbage disposal. My home is older but he did a beautiful clean up job. He was prompt coming out and was very pleasant and helpful.” —Elizabeth K.

“The men who came out were very knowledgeable, and they made the necessary corrections right away.” —Don C.

“When I explained the problem over the phone, they sent out their very best person to correct the problem. He was very knowledgeable, neat and clean.” —Judy J.

“They were honest and did their job very well.” —Arnie R.

“They have always been able to find the problems right away, and take care of them in a timely manner.” —Gerry M.

“They were on time, dependable, courteous, and honest.” —Don B.

“Quick response and they did good work.” —Harry G.

“They are knowledgeable, friendly, and efficient. They do a good follow-up and if they find a problem, they correct it immediately.” —Robert L.

“The people who show up are knowledgeable. They came out and worked on our radiant heating, and did a good follow through on it.” —Cynthia L.

“They were on time.” —Bertram B.

“Michael Travis is awesome. He really knows what he is doing.” —Kate C.

“We have been using their services for sixteen years. The employees are pleasant and very knowledgeable.” —Joseph B.

“My husband was impressed with Michael's plumbing knowledge.” —Shelia K.

“Pleasant and businesslike” —Norma S.

“They came out in a timely manner, addressed the problem, and did the job. I'm a big fan.” —Jill W.

“We've used them for years, they are prompt and reliable.” —Jean S.

“They are prompt, clean, and so far they have been able to fix my problems.” —Dorothy G.

“I thought the plumbers were really competent. They were able to communicate what the problem was and what they were doing.” —Susan S.

“Unlike most plumbers they are prompt. They were organized, clean, and efficient.” —Ben P.

“They came out the same day. They had the tools they needed to do the job. It was a quick and painless experience.” —Liz M.

“They were efficient, and they come on time. They got the job done.” —J.L.A.C.

“They were straight forward, efficient, and they knew what they were doing.” —Karen B.

“They were quick to show up and they did a good job.” —Don J.

“They did what they said they would do and stuck to their quote. I dealt with another company that tried to change things around. I saw that these folks accurately quote and stick to their numbers.” —Robert R.

“They are very reliable, skilled, and accommodating when there is a problem.” —Terri C.

“They are prompt, efficient, and know what they are doing.” —Chuck H.

“They came out right away. At first I thought we needed to fix the water heater, but they explained how long they thought it was going to last, so we decided to get a new one. He had another appointment, but he moved things around so he could take care of us. He got the new heater installed the same day.” —Jill M.

“Their responsiveness, and they have a lot of knowledge.” —Craig S.

“Their work is good quality. Overall they're great. What I like best is that they have the ability to do the full scope of all plumbing, whether it's mechanical or radiant. They can provide everything, so we don't have to get other subcontractors.” —Ryan A.

“They did a professional job.” —Fred L.

“I liked the personnel and the job they did.” —Scott C.

“We've used them many times and have a comfortable relationship with them. The wait time is reasonable, and the quality of the work is consistently good. The people are a pleasure to do business with.” —Tom H.

“They were recommended to me, and they helped design the system. That was very helpful.” —Bill V.

“They were dependable and honest. After having some bad experiences with other plumbers, I thought they were fine.” —Dorothy P.

“They came when they said they would.” —Meg S.

“They are always within their estimates, and they come out on time.” —Mark D.

“They come out quickly, and are usually able to do the job in one day.” —Mariann B.

“They were very pleasant and knowledgeable.” —Peter R.

“They came in and did their work very efficiently.” —Cary B.

“Their willingness to fit you into their busy schedule” —John B.

“They seem reliable.” —Aixa G.

“They young man who came out was smart and efficient. Even though we were underfoot, he was patient and answered our questions. We were very happy with the job he did.” —Jack D.

“I had the sense that they were professional and knew what they were doing.” —Dick K.

“They show up when they say they will, and they do a good job.” —Jerry B.

“They are generally attentive and do a good job.” —Debbie H.

“It has been awhile since I've used them, but they were on time and very helpful.” —Madeline W.

“They are very accommodating and pretty much do what needs to be done. The men who come out are nice, and they seem to know what they are doing.” —Leiber J.

“They were prompt and courteous.” —Dewayne R.

“They are very prompt. The people they send out are knowledgeable and clean up after themselves.” —Scott K.

“They did what they said they were going to do.” —Lorrain N.

“They were very courteous.” —Gilbert R.

“They were clean and neat.” —Bob W.

“They were very professional, and they knew what they were doing.” —Tony C.

“They were on time and straightforward about the problem they found.” —Richard C.

“The complete package that they offer” —Jim C.

“They were on time and did what they said they would do.” —Joyce D.

“They showed up on time and did what they said they would do.” —Taylor C.

“They were convenient and responsive.” —Michael W.

“I used them once. It was a good experience and they did the job right. Because they did such a good job, I haven't needed to call a plumber since.” —Linda H.

“They did what they said they were going to do.” —Sharon S.

“They did a good job. They are polite, clean, and responsive.” —Robert A.

“They are very prompt.” —Julia M.

“They are reputable, and the people who schedule the appointments are very nice.” —Albert F.

“They came out when they said they would, and the plumbers are always very courteous.” —Marsha M.

“I think they do really good work. I have used them for years.” —Gloria Y.

“They were straightforward and responsive.” —Janet T.

“I was able to get them in to do the work while I was on vacation in Arizona.” —Patrice A.

“They had good knowledge in the specific area that I needed help in.” —Lilly H.

“It was generally good quality work, and they run a professional business.” —Chris M.

“They were very responsive. They let you know if they are running behind schedule.” —Lori Z.

“They were friendly and thorough. They listened to my ideas about the project and gave me a good detailed estimate.” —Rod M.

“They came out right away. They were very nice, and in the end the work was okay.” —Zina K.

“The response I received from the front office” —Michael E.

“Mr. Marymor was friendly and informative.” —Edith M.

“They were on time.” —Gail R.

“The new parts were installed correctly.” —David W.

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