Auto Repair

Contra Costa County

Dublin Car Tek

(925) 829-9300

6008 Dougherty Road
Dublin, CA 94568

tjcartek@aol.com
Tim Johnson, Owner

SERVICES
Brakes
Air Conditioning
Tune-Ups
Transmissions
Repair
30-60-90K Service
Smog Checks

HOURS
Mon – Fri: 8am – 6pm
Sat: 8am – 4pm

CREDIT CARDS
Amex
Chevron
Discover
MasterCard
Visa

EMPLOYEES
6

CERTIFICATION/TRAINING
ASE Certified Master Technicians
ASE Mechanics
Licensed Smog Technicians

Workers Comp Ins.
Liability Insurance
State Lic. No. AB177039
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 275 random customer surveys made since Feb. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Dublin Car Tek has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 012.

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Survey Comments

Dublin Car Tek owner Tim Johnson is a 30-year resident of the Bay Area. He has over two decades of experience owning and operating automotive repair shops. Mr. Johnson considers Dublin Car Tek a family business, and his customers are part of that family. Many long-time clients and second generation customers continue to depend on Mr. Johnson and his staff for their automotive needs. All Dublin Car Tek technicians are ASE Certified Mechanics. Mr. Johnson is an ASE Certified Master Technician and licensed Smog Technician. Services available range from oil changes to engine work and include transmissions, air conditioning, brakes, tune-ups and smog inspections. Dublin Car Tek works on most makes of foreign and domestic vehicles. Consider them as an alternative to dealer services.

COMPANY PHILOSOPHY
"There is no great mystery to the art of dealing with customers! It all comes down to having the good, old-fashioned qualities of being honest, fair and taking the time to listen to the customer's concerns. We are in the business for the long haul—not out to make a quick dollar and hustle our clients out the door. Anybody can claim to do great work, but what differentiates us is our commitment to customer service. We stand behind our work, and if there is a problem, we will fix it. Let us service your automobile once and you'll never want to go anywhere else!"

EXCERPTED SURVEY RESPONSES
"They are very good at what they do. I've been going there for about ten years."
— Andrew B.

"My car was fixed right the first time. I didn't need to bring it back." — Richard S.

"I had a better experience at Dublin Car Tek than I've had anywhere else I’ve taken my car." — Linda C.

"I wouldn't take my car anywhere else!"
— Laura S.

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