What did you like best about Professional Plumbing Service?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/9/2004 and 3/4/2008. Customer last names have been initialized for privacy. 

"I think he did quality work." —Debbie F.

"He knew his business and went about it in a professional manner." —David W.

"I even use them at work. They take their time at figuring out the problem. He is very accessible. I trust him. He is absolutely wonderful." —Susan N.

"He's quick." —Stephen H.

"They completed the job, a faucet and a sink. They were on time. They did a good clean job." —John B.

"They came in and got the work done quickly. They did it right." —Christopher S.

"They were very professional." —Sandra S.

"I felt like they gave me an honest appraisal of the work that needed do be done. They also discovered another problem. They fit me into their schedule because it was work that needed to be done right away. They gave me a good price." —Roni P.

"I've had them over twice. They got the job done. Everything was fine." —Catherine R.

"They were pretty clean. They got out here quickly. They worked fast." —Lester L.

"They stuck to the estimate. They explained everything in detail. They didn't disturb the landscaping. They cleaned up when they were done." —Ms. H.

"We called them to come out and fix a problem that another plumber didn't fix properly. They came out right away and did a good job." —George J.

"They had good suggestions. They came out fast." —John T.

"They were quick and nice people. They did a good job." —Bruce W.

"They did it right the first time they came out, unlike the last plumber I used." —John M.

"They were out here quickly. They are local." —Norda F.

"They were fast. They did a good job." —Judith S.

"They got out and got it done. They did a nice job. I've used them in the past." —William W.

"The personality, the quality of the work, and the open communication" —Joel L.

"They showed up on time. They worked efficiently." —Martha E.

"They were able to get out and get the job done when I needed it done. It was very straightforward with no problems." —Sandra S.

"The price was reasonable and the response was quick." —John

"They came out on the same day I called." —Henry K.

"They came out right away." —Stephen B.

"They were prompt and professional on both occasions. They were nice and well groomed" —Margaret S.

"They did a good job, they were upfront and professional" —Paul M.

"I liked their promptness, courtesy and professionalism" —Safari N.

"They fixed the problem right away and I didn't have to worry about it anymore" —Prapaporn C.

"He did a good job" —Sunny H.

"They were very good all the way around" —Olga S.

"They did a good job and they were very friendly"
—Jean B.

"They did a good job" —Edward C.

"They did a good job and I can't think of anything I didn't like about them" —Robert O.

"They were capable and polite" —Tony

"They fixed problem and they were nice" —Dolores G.

"They knew what they were doing" —Carrie R.

"Their service is quick and good" —Faith C.

"They are very efficient" —Tony E.

"They came out, looked and the problem, gave me alternatives, and did a good job" —Sylvia F.

"They were professional and friendly; they gave us outstanding service. Brian needs a pay raise"
—Jennifer S.

"They did a large and involved job for me and they were very professional. A foreman monitored the job site and it went well" —Ralph C.

"They were very quiet, clean, and they did good work" —Elaine N.

"Michael came out immediately and did and estimate and then came and did the work the next day, a Sunday. They were very thorough, I couldn't have been happier" —Pwole

"They were fast, thorough and clearly explained everything to me" —Laura P.

"They are fast and they honor their quotes. I have used them quite a few times and will continue to use them when I need a plumber" —Mark A.

"Everything works after the repair" —Days Inn

"They came out right away and did a good job" —Patricia A.

"They get work done quickly and efficiently. We have used them on numerous occasions and we feel very confident and comfortable with them" —Elvin W.

"They came out on time and they were polite " —Francisco L.

"They are good people and do great work" —Brenda B.

"They are honest" —Jeana M.

"They do great work and we plan to call them again" —CJ

"They came when we needed them to and did job very quickly. They were also very honest" —Anna

"They came sooner than wee expected them to and fixed problem quickly" —Denise C.

"They came quickly to do the job and finished the work fast. They also explained the problem before hand so I had a choice in hiring them or not. There were no surprises with them and they were friendly" —Charles T.

"They were knowledgeable and courteous" —Dave W.

"They were courteous, quick and did a good job" —Robert P.

"They did a fine job" —Leo

"They arrived early for the job and gave a clear explanation of what the problem was. They were also very professional and gave me advice on how to prevent further complications" —Alesia M.

"They understood the problem well and did a good job" —Gabriel C.

"They were very responsive and pulled no fast ones" —Bruce B.

"They explained things very well and got here at the time they promised to. They also fixed the problem quickly and professionally" —John W.

"They showed up on time and did the work right. They were very responsive" —Douglas

"I like that they show up when they say they will and do a good job" —Bancroft Hotel

"They did a good job, they were professional and prompt" —Shinji N.

"They are convenient and do a good job" —Kyong K.

"They told me what they were going to do and they did it" —Frank C.

"Prompt and did a good job" —Georgia

"They were available" —Lilia

"Professional and they worked quickly" —Alan B.

"They are quick and they do a good job" —Veronica V.

"Quick and there were no problems" —Mike

"I can trust them and can communicate well with them. I have used them on several occasions and also have recommended them to friends" —Gage G.

"I like the fact that they came out within an hour in an emergency" —Leroy H.

"The fact that they were available and got the job done" —Naomi B.

"They came out when they said they would and did a good job" —Mark J.

"They responded quickly and got the job done" —Philip M.

"They were prompt" —Jin

"They were on time and did a decent job" —Bruce L.

"They came out on a weekend" —David H.

"They came after hours and did job very quickly since we had water leaking all over the place. We thought they were very efficient" —Julia R.

"They were courteous and on time" —Paresh B.

"They did a good job as far as I remember. It's been awhile" —Chenli W.

"They are on time and professional" —Celeste S.

"They are very responsive" —Mr. C.

"They were prompt and professional" —Barbara S.

"They gave me a reasonable quote and did an okay job right away" —Charles L.

"They gave good information, spoke Spanish and did good work" —Jose U.

"They were on time and did a decent job" —James R.

"They were on time and very nice" —Joan W.

"They are quick" —Christina K.

"They were prompt, friendly, courteous and they did a good job" —Dimitri S.

"They did a good job" —Hyon P.

"They were efficient and they were here on time" —Kevin

"They were honest, quick and stuck to the estimate which is rare" —Shirley S.

"They were professional and nice people" —Katherine

"Availability, they came out on a weekend on very short notice" —David C.

"The do good work" —Deho R.

"They were prompt and knew what they were doing" —Carrie R.

"The work they did was good" —Mary S.

"They did the job with no problems and they were polite" —Omar C.

"It was a while ago, but everything went okay" —Jayasimha N.

"They are prompt" —Heritage Palm Garden

"They came out and got the job done without any problems" —Erik M.

"They came out the same day I called which is unusual" —Jeffery M.

"They are reliable and prices are fairly reasonable" —Carlos D.

"They are very polite and cleaned up very well when they were done" —Mr. D.

"They are professional and friendly" —Robert D.

"They did a good job" —Edith

"They were very professional when they came out to do the estimate, they were the only company that showed up on time and that is the main reason I went with them" —Lorna

"I liked Eric, he was very professional and explained everything very well" —Madeleine Z.

"The service was good" —Bonnie M.

"They were upfront and polite" —Alfred B.

"I haven't used them in while, but from what I remember they were okay" —Matthew G.

"I liked that they were responsive. But when they installed the toilet, I could not remember if it was cracked or they cracked it" —Eric O.

"They were prompt" —Tom G.

"They were very nice" —Willy S.

"They did what they were supposed to do" —Philip B.

"When we called they quoted us a higher price than when they came to do the job, so we decided to go with them" —Harin B.

Back to Profile